Community Team Specialist serves as Crumbl’s voice online. Has a PR mindset and is able to spot opportunities for sales, education, and relationship-building in every situation, while being personable and strategic. Responsible for controlling the online narrative about Crumbl and it’s competitors, capturing and reporting on user generated content, as well as reporting on platform trends, opportunities, and customer feedback.
Duties and Responsibilities
Respond to all public and private comments on the following platforms: Facebook, Instagram, TikTok, LinkedIn, Pinterest, Twitter, and YouTube;
Establish and strengthen relationships with those that frequent respective platforms and help them build a deeper relationship with Crumbl;
Find and manage online dialogue in which Crumbl or its competitors are tagged or referenced;
Collect user generated content for Social Managers to leverage in online posting strategy;
Collect cookie, store, and general brand reviews to help the company grow;
Provide Surprise & Delight opportunities where applicable and execute all required tasks from start to finish.
Qualifications
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Ability to convey Crumbl’s voice online
Highly organized
Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.
Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.
Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Questi cookie sono necessari per il funzionamento del sito e non possono essere disattivati nei nostri sistemi. È possibile impostare il proprio browser in modo da bloccare questi cookie, ma alcune parti del sito potrebbero non funzionare.
Sicurezza
Esperienza dell'utente
Cookie orientati al gruppo target
Questi cookie sono impostati attraverso il nostro sito web dai nostri partner pubblicitari. Possono essere utilizzati da queste aziende per profilare i vostri interessi e mostrarvi pubblicità pertinenti altrove.
Google Analytics
Google Ads
Utilizziamo i cookie
🍪
Il nostro sito web utilizza i cookie e tecnologie simili per personalizzare i contenuti, ottimizzare l'esperienza dell'utente e per indvidualizzare e valutare la pubblicità. Facendo clic su Ok o attivando un'opzione nelle impostazioni dei cookie, l'utente accetta questo.
Le migliori offerte di lavoro da remoto via e-mail
Unisciti alle oltre 5'000+ persone che ricevono notifiche settimanali sulle offerte di lavoro da remoto!