Facility Administrator presso None

Job Summary: 

The Facility Administrator is an administrative position responsible for overseeing all aspects of compliance operations, facility safety, and an environment of care that reflects SEIC's mission. This role ensures a secure, healthy, and compliant environment for residents, staff, and visitors in our 5600A and 5600E residential facilities. The Administrator coordinates with local authorities, including the Robeson County Fire Marshal's Office and Robeson County Health Department, and collaborates with clinical and maintenance teams for inspections, audits, and ongoing compliance. Additionally, the Administrator handles preparations for Division of Health Service Regulation (DHSR) inspections and ensures adherence to Commission on Accreditation of Rehabilitation Facilities (CARF) standards related to the physical plant and safety. The Facility Administrator is detail oriented professional with expertise in regulatory compliance, facility operations, and a commitment to supporting vulnerable populations.

Essential Duties and Responsibilities : 

• Safety and Compliance Oversight: Lead the implementation and monitoring of safety protocols and compliance programs for the 5600A and 5600E facilities, ensuring adherence to 10A NCAC 27G .5600 regulations, DHHS standards, and SEIC policies. This includes maintaining proper sanitation, health and food safety regulations, and ethical billing practices to eliminate waste, fraud, and abuse.  
• DHSR Inspections and Preparation: In collaboration with the Clinical and Facility Maintenance Director, coordinate preparations for DHSR inspections, including annual licensure surveys, complaint based reviews, and unannounced visits. Conduct internal mock inspections, address deficiencies, submit corrective action plans, and ensure all physical plant, staffing, and operational elements meet Mental Health Licensure and Certification Section (MHLCS) requirements to maintain facility licensure.  
• CARF Compliance: In collaboration with the Clinical and Facility Maintenance Director, ensure adherence to CARF accreditation standards for behavioral health programs, focusing on physical plant management, environment of care, and safety. Implement risk management strategies, maintain a safe and therapeutic physical environment, comply with health and safety protocols, and prepare for CARF surveys to support accreditation for mental health and substance abuse residential services.  
• Fire Safety Management: In collaboration with the Clinical and Facility Maintenance Director, coordinate with the Robeson County Fire Marshal's Office for regular inspections, burn permits (if applicable), and enforcement of fire codes, including installation and maintenance of smoke detectors, fire alarms, and emergency evacuation plans per the North Carolina State Building Code. Develop and conduct fire drills, audits, emergency preparedness training, and response strategies.  
• Health and Sanitation Compliance: In collaboration with the Clinical and Facility Maintenance Director, collaborate with the Robeson County Health Department to ensure compliance with sanitation rules, including plan reviews, permitting, and inspections of kitchens, food service areas, onsite wastewater systems, and overall facility hygiene. Oversee food safety protocols, pest control, and environmental health standards.  
• Physical Plant Inspections and Maintenance: In collaboration with the Clinical and Facility Maintenance Director, manage facility maintenance, repairs, and upgrades to buildings, grounds, and equipment, ensuring compliance with ADA and state requirements. Conduct physical plant inspections and organize all policies, procedures, and reports as needed.  
• Inventory and Documentation Management: Monitor and manage inventory of maintenance supplies, tools, and equipment. Maintain accurate records of maintenance activities, repairs, inspections, work orders, maintenance logs, and inventory. Keep receipts and submit them timely for all purchases.  
• Emergency Response: Respond promptly to emergencies such as power outages, flooding, or other facility related issues. Take action to mitigate risks, resolve problems, and ensure safety.  
• SA Applications and Tracking: Oversee Substance Abuse (SA) applications and track the process to ensure compliance and timely processing.  
• Collaboration and Communication: Work with administrators, clinical staff, support personnel, residents, families, contractors, suppliers/vendors, and community partners to address needs promptly. Provide updates, foster a positive team environment, and promote a supportive, therapeutic atmosphere.  
• Other Duties: Perform additional responsibilities as assigned, such as environmental sustainability initiatives, technology integrations for security, and participation in quality improvement committees.  

Supervisory Responsibilities: 

This position does not oversee staff but will make recommendations for corrective actions as needed to administration

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:  

• High school diploma, GED, or equivalent required.  
• Clear Healthcare Registry report.  
• Preferred: Bachelor's degree or equivalent experience in facilities management, public health, business administration, or a related field.  
• Preferred: Minimum of 2 years of administrative experience in residential care, mental health, or substance abuse settings, collaborating with teams in complex operational environments. Experience with NC DHHS licensed facilities (e.g., 5600 series) is highly desirable.  

Required Skills/Abilities : 

• Strong computer skills, including Microsoft Office Suite.  
• Reliable, trustworthy, and a positive team player able to work harmoniously with staff, clients, contractors, suppliers/vendors, colleagues, and management.  
• Excellent organizational, time management, and multitasking skills; ability to set and manage changing priorities.  
• Effective communication skills to interact with clients, staff, and suppliers.  
• Strong knowledge of local regulations in Robeson County, including fire marshal and health department protocols.  
• Proficiency in facility management software.  
• Strong leadership skills with the ability to build and motivate high performing teams.  

Certifications:  

• Relevant certifications such as Certified Facility Manager (CFM), OSHA Safety Certification, or equivalent preferred.  
• Knowledge of NC Building Code, fire safety regulations, and health sanitation rules required.  

Other Requirements:  

• Valid driver's license and ability to operate a personal vehicle safely, adhering to all applicable state and traffic laws.  
• Ability to pass background checks.  
• Willingness to be on call for emergencies.  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed in an office environment, with a moderate noise level.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is regularly required to stand, walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell.
• The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl.
• The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.