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Sales Manager | Courtyard Faro Blanco Resort presso Faro Blanco Resort

Faro Blanco Resort · Marathon, Stati Uniti d'America · Hybrid

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Job Overview:
Faro Blanco Courtyard is seeking a motivated and experienced Sales Manager to lead our sales efforts in a hybrid role that offers a blend of on-property presence and remote work flexibility. The ideal candidate will have a strong background in hospitality sales, excellent communication skills, and the ability to build lasting client relationships to help grow our business and maximize revenue.

 

What You’ll Do:

  • Maintain a flexible schedule to accommodate business needs, including weekends, holidays, and varied shifts.
  • Ensure daily operational procedures of the Sales department are executed efficiently and in compliance with company standards.
  • Stay fully informed of, and ensure team adherence to, all Shaner Hotels, franchise, and departmental policies and procedures.
  • Maintain thorough knowledge of existing customer accounts, particularly those involving corporate clients, government agencies, associations, tour groups, sports teams, and other key segments.
  • Identify and pursue new business opportunities and market segments to increase hotel occupancy and revenue.
  • Develop and implement promotional packages and programs to drive business during off-peak periods, including coordinating advertising efforts through various channels (e.g., print media, direct mail, billboards).
  • Represent the hotel at trade shows, chamber of commerce events, and other community or industry functions to generate business and enhance visibility.
  • Foster effective communication and collaboration with the General Manager, department heads, and hotel staff.
  • Proactively manage and grow accounts within assigned market segments to meet or exceed revenue targets.
  • Oversee the daily operations and strategic planning of the Sales department, ensuring alignment with hotel standards and objectives.
  • Perform other related duties as assigned

 

What We’re Looking For:

  • Minimum of 3 years of progressive hotel sales experience
  • Experience in selling weddings is a plus, but not required
  • Strong verbal and written communication skills, with the ability to interact professionally with guests, colleagues, and management.
  • High school diploma or equivalent required; bachelor’s degree in hospitality management, business, or a related field preferred.
  • Bilingual in English and Spanish is a plus.
  • Knowledge of local market conditions and economic factors.
  • Solid understanding of hotel operations and the sales cycle.
  • Proficiency in reading and interpreting business documents such as safety protocols, operating procedures, banquet event orders (B.E.O.s), and reports.
  • Skilled in preparing routine reports, correspondence, and delivering presentations.
  • Familiarity with sales and marketing tools and techniques.
  • Understanding of client needs and the ability to recommend local events or attractions to enhance the guest experience.

 

Why Join Us?

  • Work in paradise with breathtaking ocean views and a vibrant island culture.
  • Shaner Hotels is committed to promoting from within. As a member of our team, you’ll have access to extensive training, professional development programs, and opportunities for career advancement.
  • You will be joining a group of passionate professionals dedicated to creating exceptional guest experiences.
  • Competitive salary and bonus potential, along with excellent benefits
  • We celebrate diversity and promote an inclusive, positive workplace culture where all team members are encouraged to thrive.

 

 

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