Refuge at The Summit Hotel Manager presso Big Sky Resort

The Refuge Wellness Center Manager oversees the day-to-day operations of the Refuge's amenities, services, and equipment. This individual is responsible for leading a team of five or more, ensuring exceptional service, maintaining facilities, and fostering a culture of excellence throughout the Summit team. The ideal candidate brings hands-on leadership, attention to detail, and a passion for guest wellness and satisfaction.

• Lead and support Refuge team members by example, including fulfilling all attendant duties as outlined in operational documents.
• Clean, maintain, and inspect Refuge amenities, features, and equipment to ensure safety and functionality.
• Provide consistent and proactive leadership, coaching, and support to the Refuge team.
• Maintain positive working relationships with other departments, including Maintenance, Housekeeping, and Front Desk teams.
• Monitor and assist with owner and Summit guest use of Refuge facilities.
• Update training programs and lead recurring team meetings.
• Maintain an open-door policy to support a positive and communicative team environment.
• Ensure compliance with Big Sky Resort and Boyne USA policies and procedures.

• High school diploma or equivalent.
• Proficiency with Microsoft Office Suite.
• Prior resort, hotel, or wellness center experience preferred.
• Supervisory or team leadership experience appreciated.

Physical Requirements

• Ability to lift, move, or carry up to 40 lbs unassisted.
• Able to work both indoors and outdoors in all weather conditions.
• Comfortable standing and walking for extended periods, up to 8-hour shifts.

All full time seasonal team members can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events