- Junior
- Ufficio in Yorktown
SUMMARY |
The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices and collects payments, performs a variety of other related services.
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ESSENTIAL DUTIES & RESPONSIBILITIES |
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SUPERVISORY RESPONSIBILITIES |
NA |
PREFERRED EDUCATION & EXPERIENCE |
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CERTIFICATIONS, LICENSES, REGISTRATIONS |
N/A
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COMPETENCIES |
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COMPUTER SKILLS |
To perform this job successfully, an individual should have knowledge of the Avimark system; MS Excel Spreadsheet software and MS Word; MS PowerPoint Word Processing software.
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TRAVEL REQUIREMENTS |
No travel is expected for this position.
PHYSICAL DEMANDS |
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
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WORKING ENVIRONMENT |
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. |