COMMUNITY SERVICES OFFICER presso City of West Covina, CA
City of West Covina, CA · West Covina, Stati Uniti d'America · Onsite
- Professional
- Ufficio in West Covina
About the Department
Please note that this recruitment is subject to close at any time. An eligibility list will be established and used for current and future vacancies.
Process:Application, Written Test, Background- Poly, Chief Interview, Medical Exam
Job Summary:
Under general supervision, performs a variety of non-hazardous support duties and related administrative support tasks as a non-sworn, non-peace officer in an assigned division of the Police Department in Field or Traffic Patrol, Crime Prevention, Evidence, Administration, or Investigation. May be assigned other duties within the Police Department as designated by the Police Chief. Some assignments require shift work.
Position Duties
Essential Functions:
Depending on assignment, duties may include, but are not limited to, the following:
- In a uniformed assignment, investigates and writes a variety of crime reports when no suspect is present; investigates complaints and cites violations; prepares reports; investigates selected traffic collisions and other incidents as assigned.
- Investigates selected cases of lost and found property; provides limited advisory assistance and referral services to victims and families.
- Collects and preserves evidence in accordance with established procedures; performs finger printing; registers narcotic and sex offenders; inventories, tags, and disposes of evidence and found property, and maintains security; releases evidence to court and other parties and transports for analysis or disposal; organizes and conducts auctions.
- Conducts public education safety classes and other crime prevention programs including the DARE program; schedules activities and provides liaison to participating agencies and groups; composes informational materials, newsletters, and public service announcements for a variety of media.
- Issues parking citations; assists in the inspections of commercial vehicles; performs traffic control; reports observed traffic hazards; initiates impound action on abandoned vehicles; assists stranded motorists; may act as crossing guard.
- May be assigned desk officer duties; provides skilled support in assistance to the public in person or by phone, providing information relative to departmental policy and procedures; creates records of crime reports and complaints; may serve subpoenas; may appear in court to provide testimony.
- Performs a variety of general clerical tasks in the performance of non-hazardous duty, including typing, compiling and tabulating statistical data; operates office equipment, including standard typewriters, word processing equipment, or computer remote terminal; maintains related files and records.
- Assists the public and sworn personnel in other non-hazardous situations as assigned.
- Acts as backup expert latent print examiner utilizing the DOJ certified CAL-ID system.
- Mans the substation at the West Covina Plaza in a public relations capacity by providing a variety of public information materials and answering public inquiries from walk-in visitors.
- Performs a variety of tasks as related to the upkeep of all police vehicles including maintenance and repairs; handles the change-over of police vehicles; obtains repair estimates; and maintains maintenance records on each vehicle.
Minimum Qualifications
Knowledge of effective communication practices both oral and written, and the ability to deal with the public in situations requiring diplomacy and tact. Knowledge of correct English grammar, spelling, and punctuation; report writing and correspondence techniques, as well as the ability to research departmental policies, rules, instructions, laws, regulations and police literature.
Education:
College level coursework in liberal arts, public administration or related field desirable.
Experience:
A minimum of two years experience working in a police department or non-public safety agency with duties and responsibilities in record keeping, dealing extensively with the public, and explaining codes and regulations.
Physical Requirements:
This position also requires extensive and repetitive physical activity involving the arms, wrists, and hands, including writing and using a keyboard. It also requires physical abilities associated with the ability to read, write and communicate in a work environment requiring no extraordinary physical strength or other special physical qualifications.
Other / Special Requirements:
Licenses:
Possession of valid California Driver's License with a satisfactory driving record.
Other Qualifications
EEO Statement
The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SELECTION PROCESS Applicants with the strongest background relating to the responsibilities of this position will be invited to participate in the testing process. The successful candidate will be required to pass a background check, Live Scan fingerprinting, and a pre-employment physical examination including a drug screen (for safety sensitive position) at no cost to the candidate.
