Petroleum Customer Service presso Wilco

Petroleum Customer Service

Job Summary: Responsible for overall customer service for refined fuel, lubrication, and propane business.  

Reports to: Petroleum Office Supervisor

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Responsibilities

• Responsible for balancing daily and monthly inventories.
• Purchasing and system pricing.
• Daily invoicing.
• Add and maintain customer accounts in dispatch and accounting systems.
• Call handling – transferring calls to the appropriate person when necessary.
• Assist in the administration of propane operations.
• Assist with special projects as directed.
• Provide backup for office staff when necessary.
• Communicate issues with the Petroleum Office Supervisor.
• Maintain an organized and professional work area.

Special Skills/Training

• Ability to interact effectively with vendors, customers, and co-workers.
• Ability to thoroughly operate a computer and other automated office machines.
• Basic accounting knowledge.
• Ability to maintain both accuracy and speed.
• Working knowledge of Microsoft Office suite.

Experience/Education

• High School graduate or equivalent.
• Two years of prior customer service experience.

Physical Requirements

• No special conditions.

Working Conditions

• Office environment (Mount Angel, OR)

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