- Senior
- Ufficio in San Francisco
About the Mission You Will Join:
VMD provides the best security screening services to San Francisco International Airport (SFO) by applying a core and uniform operations model to the execution of screening operations to effectively reduce security vulnerabilities and enhance security effectiveness.
VMD at SFO builds upon our proven track record of success by constant communication with TSA and stakeholders, remaining open, flexible, and adaptive to new strategies that address the evolving threats to aviation security.
Frontline security protecting the aviation transportations systems.
Your Impact to the Mission:
This Deputy Project Manager will have responsibility for Airport security operations in a designed terminal or overall operations at and Airport site to include Passenger, Checked Baggage and Layered Security Screening. Reports directly to Project Manager (PM) or designee on security related issues. The member will direct the work of Staff Duty Officers (SDOs) to ensure the requirements of TSA’s Checkpoint/Checked Baggage SOP’s are met. This member holds an executive level global view of operations and is responsible for the conduct, performance and professional development of their staff via the SDOs. The member maintains a high level of knowledge skills and abilities pertaining to Corporate and TSA objectives. The member communicates daily with the command SDOs to ensure operational consistency and efficiency.
The member should not assume that they are expected to personally perform all operational functions. Appropriate delegation of authority within specific tasks is expected to efficiently manage the airport security operation(s).
Experience Needed to Be Successful:
- At least 5 years of management experience in aviation security, airport operations, or personnel security services.
The Deputy Project Manager will have experience conducting the following duties:
- Directs and oversees passenger, baggage and layered security screening operations throughout the airport or terminal; ensures all SDOs manage security operations with efficiency, effectiveness and provides ongoing guidance and direction to staff members to improve the overall effectiveness of the organization as a whole
- Delegates tasks to direct reports to develop their skill sets and broaden their experience; monitors SDO individual performance and providing frequent communication in order to promote leadership development
- Monitors screening operations and collaborates with TSA counterparts to ensure TSA policies and directives are adhered to and coordinates implementation of new TSA directives and procedures
- Develop and maintain working relationship with stakeholders
- Direct oversight of incident management and all workplace investigations generated by the SDOs; assists SDOs in addressing disciplinary issues with personnel and initiate formal disciplinary actions when necessary; consults with PM/HC when additional guidance is needed
- Ensures SDOs follow and enforce VMD policies and procedures; sets priorities; assigns tasks, monitors and evaluates performance; coaches and develops employee capabilities; takes or recommends corrective/disciplinary action as appropriate
- Ensures all assigned personnel provide the traveling public with the highest levels of security customer service and professionalism; upholding the TSA Mission while exemplifying VMDs core values; balancing these needs with safety and security in mind
- Attends weekly executive staff meetings, monthly tenant meetings and conducts regular meetings with SDOs to provide direction and share information.
- Routinely meets with Small Team Representatives to address employee/ workplace issues, develop solutions and assist with implementing positive change.
- Manage overall operational schedule; identify staffing/manpower issues and make recommendations to the PM or Designee; determines overall scheduling strategy to balance needs of employees and screening operations, including leave approval and schedule assignments; plans and prepares, in advance, for peak loads and special events/incidents affecting security screening.
- Responsible to ensure Non-standard hours is balanced between operational and contractual needs, minimizing employee overtime; ensures that the scheduling process is fair and unbiased.
- Implement new ideas and methods and continue to seek ways of both improving contribution to the organizations goals and enhancing the reputation of the company.
- Mentors and develops management skills for SDOs and Leadership Team
- Monitors direct reports performance, providing frequent communication in order to promote leadership development.
- Monitors attendance records; incident logs and TSA Scorecards to determine trends or potential issues
- Ensures security screening equipment is maintained and policies and procedures are adhered to
- Ensures effective cargo screening in conjunction with the air freight manager, TSA regulatory and the airlines.
- Oversees the review and approval of employee timesheets, identifying and ensuring correction of errors/discrepancies.
- Oversight of HAZMAT sorting facility including documentation, proper storage, and interaction with TSA for disposition through 3rd party vendor
- Oversight of Workplace Safety management.
Desired Qualifications and Experience:
- Self-Awareness and Integration of Self and Role- Professionalism
Effective Communication - Creating and Maintaining a Respectful Workplace
- Conducting Performance Management
- Encouraging Teamwork and Work towards Conflict Resolution.
Basic Qualifiers:
Education Requirement: Associate Degree
Can Additional Years of Experience Substitute for Degree? Yes
Required Certification(s): N/A
Desired Certification(s): N/A
Minimum Years of Overall Experience: 10
Minimum Years of Specific Experience in Field: 7
Minimum Clearance to Start: Public Trust
Work Status Allowable: US Citizenship
Can Additional Years of Experience Substitute for Degree? Yes
Required Certification(s): N/A
Desired Certification(s): N/A
Minimum Years of Overall Experience: 10
Minimum Years of Specific Experience in Field: 7
Minimum Clearance to Start: Public Trust
Work Status Allowable: US Citizenship
What we offer:
Competitive Compensation:
- Annual Salary range of 140K to 175K
Benefits for you and your family
- Medical | Dental | Vision
- 401K
- Vacation Leave | Sick Leave
- Flexible Spending
- Life insurance
- Employer Paid Long | Short Term Disability
- Tuition & Training Reimbursement Program
Travel and Telecommuting:
- Telecommute Option: No
- Relocation: Relocation is not provided.
Working with VMD:
- At VMD, now a part of Xcelerate Solutions, you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives our success. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth.
- We help protect American Citizens and the nation’s most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don’t just dream big, we act on it – through teamwork, dedication, and resilience.
- Learn more about VMD culture here: VMD Culture
Who we are:
- As a Vision, Mission, and Driven company, VMD has been delivering information technology solutions to the Federal government in Agile Engineering, Cybersecurity, and Critical Infrastructure Protection since 2002. Our mission has now expanded, and we have merged with Xcelerate Solutions to revolutionize end-to-end enterprise security. Together we are committed to protecting our nation’s citizens, critical infrastructure, and resources.
VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. VMD maintains a drug-free workplace.
