Business Development Manager - Engineered Ser presso Guardian Fall Protection

JOB TITLE:        BUSINESS DEVELOPMENT MANAGER – ENGINEERED SYSTEMS 

DEPARTMENT:  ESG 

REPORTS TO:   VICE PRESIDENT & GENERAL MANAGER ENGINEERED SERVICES 

DATE:                 08/15/2025 

BASED:               BASED IN AUSTIN, DALLAS, HOUSTON - MUST BE IN THE STATE OF TEXAS

POSITION OVERVIEW: 

Guardian is the largest independent manufacturer focused solely on fall protection, is looking for a self-starter to join our team. Our vision to always be FIRST CHOICE, is more than a statement, it’s an overall attitude and commitment to each other. Our mission is to provide innovative solutions and educate the community to protect the workforce and save lives. This person will be the sales expert to lead and manage the development of a designated territory. As a engineered systems specialist, the expectation is to live our vision and mission while bringing in new business and growing revenues. We are a fast-paced company and there will be excellent opportunities for growth for the right person. Our company provides a great work environment and an excellent benefit package. 

OUR PURPOSE & VALUES: 

Our purpose is to make height safety simple so our partners could focus on what is important to them. 

One Team. One Goal.  We go further together – diverse in our talents, united in our goal of making safe simple. 

Stand Tall. We step up to the toughest challenges and stand up for what is right. 

Dare to be Different.  We are open-minded and unafraid – prepared to go against the herd when we think there is a better way. 

RESPONSIBILITIES: 

• Support overall selling strategies and tactics that result in new account business generation
• Manage your territories book of business to achieve growth goals
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Generate new leads and opportunities 
• Provide product and technical information to customers
• Provide superior service to clients, existing accounts and maintain exceptional client relations
• Recommend alternate products based on cost, availability or specifications
• Work Closely with End Users across the country focusing on Direct sales and relationship building. 
• Work Closely and foster relationships with 3^rd Party Installation partners 
• Perform Jobsite & General Industry Site Visits assisting customers with product recommendations and fall arrest system design. 
• Work Closely with Manufacturer Representatives and Internal sales team across the region to help build their knowledge of permanent fall arrest systems. 
• Travel (50%+) 
• Other duties as assigned 

EDUCATION & EXPERIENCE: 

• Bachelor’s Degree Required 
• Excellent organizational skills
• Ability to perform and prioritize multiple tasks while working both independently and with a team
• Ability to respond appropriately to constant change in priorities and services as dictated by management and customer needs
• Must have strong interpersonal skills and the ability to communicate effectively with a variety of people through both verbal and written communication lines 

ADDITIONAL QUALIFICATIONS: 

• Amiable, friendly and positive character traits and a willingness to learn about technical aspects of the products
• Ability to analyze and evaluate territory dynamics, develop sales plans and accurately forecast sales
• Strong organizational and time-management skills
• Ability to meet sales goals and overcome obstacles
• Enthusiastic drive to succeed with obvious confidence and competitive nature
• Proven successful academic performance or demonstrates high level of communication skills and intelligence
• Solid prospecting abilities & excellent customer relationship skills
• Comfortable using technology to run territory with internet, cloud services, and digital marketing 

COMPETENCIES:           

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

 This position may require standing, sitting, and/or walking for extended amounts of time while communicating with customers and processing paperwork, working on a computer and making inbound/outbound calls. Some lifting, bending, reaching and squatting throughout the shift while sorting and moving product. Must be able to climb a 100-foot ladder. Must be able to lift up to 60 lbs. Must be able to complete our Competent Person Training which will include use of products at heights and repelling.