Shaw Contract Hospitality Account Manager- MA/RI presso Shaw Industries

Job Title

Shaw Contract Hospitality Account Manager- MA/RI

Position Overview

Shaw Contract | Shaw Hospitality is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.

What’s the role?

Are you ready to make an impact in the world of commercial interiors? The Shaw Contract team is hiring in Greater Boston! As a Hospitality Account Manager, you’ll work closely with architects, designers, business owners, and contractors to bring high-quality flooring solutions to life. This individual will cover accounts in MA/RI and surrounding markets, you’ll also have the flexibility to build relationships across multiple industries, helping to create durable, functional, and inspiring spaces. This position will focus only on hospitality.

Responsibilities:

• Strategic direction, channel management, sales deployment, and training with all commercial selling companies and brands.

• Provide leadership and lateral influence throughout Shaw Industries related to hospitality selling, marketing, and administration activities.

• Relationship management representing Shaw Industries for all major hospitality contracts/agreements and other trade-related activities.

• Establish new Global Accounts in the Hospitality segment per definition.

• Expand sales with existing Global Accounts in the Hospitality segment.

• Track and communicate all other end-user involvement in addition to formalized targets and registered Global Accounts in the Hospitality segment.

• Achieve Global Account Sales Revenue increase budgeted.

• Achieve total Global Account Sales Revenue with Global Accounts budgeted.

• Begin business development, research, and profile targets in the Hospitality segment.

• Expand our base of national and regional Hospitality accounts with focus on Hotel Brands, Hotel Owners / Developers and Hotel FF&E Purchasers.

• Review associated targets with each related RVP/DVP every quarter.

• Expand relationships, communication and engagement with RVPs and TMs across both brands.  Effectively utilize the sales organization as multipliers

• Work closely with brand marketing and segment directors to obtain products and marketing for accounts in this segment.

• Research and understand our market share and main competitors in the Hospitality segment. 

• Research and network in related trade associations and events.

• Move the Hospitality selling process through the sales organization through sales communication, sales training, marketing and salesforce.com tracking.

Commercial Account Managers must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Commercial Account Managers must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract can benefit them on their projects. 

Qualifications:

• Three or more years of hospitality commercial interiors industry experience required

• Working with A&D, Purchasing & End User Strategic Accounts, preferably in the Hospitality Segment required

• Understand and manage custom process of a project from start to finish required

• Strategic Accounts selling experience with sales performance growth history required

• High school Diploma/GED required

• Living in MA/RI required

Preferred Qualifications:

• Bachelors degree

Required Competencies:

• Build Trusting Relationships

• Influence Others

• Execute Action Plan

• Adapt and Change 

• Deliver Compelling Communication

Shaw benefits include:

• Medical, dental, and vision insurance

• Life insurance and disability coverage

• Tuition reimbursement

• Employee assistance program

• Health savings account

• Paid Time Off

• Parental Leave

• 401K and Retirement Plans

• Product discounts for employees

• Adoption assistance

• Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

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