Crisis Services Technician - On Call presso DuPage County Health Department, IL

About the Department

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team.  We are looking for a new on-call team members to join us working as a Crisis Services Technician at the new DuPage Crisis Recovery Center. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!   

Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click Dupage County CRC to learn more about the Crisis Recovery Center.

In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. 

Position Duties

• Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.

• Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
• Assists with client medication observation in Crisis programming as needed
• Performs tasks related to maintaining environmental standards in crisis programming

• Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
• Completion of required documentation within established timeframes, through use of an Electronic Client Record
• Participates in team meetings to assess clients’ progress.
• Participates in emergency response activities as assigned. 

Minimum Qualifications

Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience. Must be at least 21 years of age or older. Attendance at our paid HR new hire orientation from 8:00 am to 4:30 pm is required. This role requires you to have a valid driver’s license along with your own personal vehicle that is reliable to drive while working in this role.