Hybrid Part-Time Contract Concierge presso Black & McDonald Limited

ABOUT THIS CONTRACT CAREER OPPORTUNITY

Black & McDonald’s Southwest team is looking for a part-time Concierge to work with the Facilities Maintenance & Operations department until the end of September 2025.  The Concierge will be responsible for ‘front desk’ operations at the Ron Joyce Centre from Monday through Friday, (from 20-30 hours per week).  

• Respond to all staff, student & visitor inquiries in a respectful & efficient manner.
• Document important information during each concierge shift in the Daily Logbook.
• Continuously and accurately maintain/amend class schedules/room booking schedule in DSB Connect.
• Each shift - note & communicate building system alarm status as per the Building Automation System.
• Monitor performance & communicate directly with transportation service provider as required, escalating to the Facility Supervisor when necessary.
• Interface with building security personnel on a continuous basis to ensure that the safety of all personnel is being overseen adequately. Escalate concerns to the Facility Coordinator when/as required.
• Maintain & monitor critical key box located at Front Desk.
• Assist on-site Facility Coordinator/Day Concierge to ensure all work is completed in accordance with contract requirements, including providing support in event coordination.
• Assist on-site Facility Coordinator/Day Concierge to oversee tasks relating to service, preventative maintenance performance, work order performance, and subcontractor supervision.
• May on occasion be asked to work additional hours during weekdays or the weekends

COMPETENCY REQUIREMENTS

• Organized & can prioritize tasks effectively
• Communicates Effectively
• Continuous Learning
• Customer Focus
• Holds Self Accountable
• Problem Solving and Innovation
• Teamwork and Collaboration
• Values and Respects Others

SKILLS REQUIREMENTS

• A college diploma in business administration (or equivalent facility experience and knowledge)
• 1-5 years’ experience  in a coordination or administrative role preferred
• Facility coordination experience would be considered an asset
• Excellent organization and time management skills
• Intermediate competency in computer skills, including all Microsoft Office applications

Black & McDonald welcomes and encourages applications from persons with disabilities.  Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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