Hybrid Autism Center Program Assistant presso United Community & Family Services, Inc.

Description

UCFS is looking for candidates who are passionate about making a difference in the lives of others! We are currently seeking a full time (40 hr) Program Assistant to join our team at the Autism Center. As a Program Assistant, you will be responsible for providing support to our clients and staff in a compassionate and professional manner. Your role will be instrumental in helping us achieve our mission of providing exceptional care and support to individuals on the autism spectrum.

Essential Responsibilities:

• Supports smooth client flow and positive interaction between providers, clients, and employees obtaining demographic and insurance information, triaging client need, scheduling of appointments, confirmation and verification of appointments.
• Oversees access to Autism Evaluations through the management of direct patient self-referrals, internal referrals, and community provider referrals, monitoring waitlist and working with engagement clinicians and clinical supervisors to triage clinical need.
• Facilitates appropriate case care coordination by connecting families to additional resources and supports.
• Assures patient access to care by maximizing provider schedules, consistent with standards of care, integrated care principles, child and adolescent best practices and productivity expectations.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.

If you are passionate about making a positive impact in the lives of individuals on the autism spectrum, we encourage you to apply for this exciting opportunity.

Requirements

• Bachelor’s Degree in a related field preferred or equivalent experience
• 3 - 5 years directly related Customer Service, Medical or Behavioral Health Reception or similar experience and/or training
• Working knowledge of MS Office Suite applications, Internet, Electronic Health Records
• Ability to work collaboratively and participative in cross-functional and multi-disciplinary teams

UCFS offers a comprehensive benefits package including:

• Flexible hybrid schedules
• Competitive salaries
• Generous paid time off including 3 weeks' vacation, 4 floating holidays, paid company holidays and 10 sick days each year
• Medical, dental and vision insurance
• 401(k) plan with 6% employer contribution
• Paid life and disability insurance
• National Health Services Corp. Loan Repayment

UCFS is committed to providing equal employment opportunities to all applicants and employees without regard to any characteristic protected by applicable law.