Hybrid Corporate & Community Engagement Liaison presso Visiting Nurse Association of Texas

Established in 1934, the Visiting Nurse Association of Texas (VNA) is a non-profit organization providing compassionate care to the community. As the first and most experienced Hospice Care provider in Texas, VNA has a trusted reputation for delivering high-quality care for over 90 years. Our hospice and palliative care programs are available across 16 counties in North Texas, including: Collin, Cooke, Dallas, Denton, Ellis, Fannin, Grayson, Henderson, Hunt, Johnson, Kaufman, Rockwall, Tarrant, Van Zandt, and parts of Wise and Navarro Counties.

We provide essential services to communities across North Texas, including:

• VNA Hospice Care – Adult and pediatric hospice support.
• VNA Supportive Palliative Care – For those managing serious illness alongside treatment.
• Meals on Wheels – Serving homebound seniors throughout Dallas County.

Why Work at VNA Texas?

• Meaningful Mission – Make a difference in the lives of patients and families facing serious illness or food insecurity.
• Legacy of Excellence – Join the state’s most experienced hospice provider.
• Community Impact – Deliver life-changing care across 16 North Texas counties.
• Supportive Culture – Collaborate with a compassionate, multidisciplinary team.

We're looking for a results-oriented Corporate & Community Engagement Liaison to be the face of our Foundations team. If you thrive on making a difference in people's lives and have a proven record in healthcare sales, we want to hear from you.

Employee Benefits Include:

• Competitive salary.
• Comprehensive medical, dental, vision, and short term/long term insurance.
• 403(b) retirement plan.
• Generous paid time off, 6 paid holidays, flexible days.
• Training and development opportunities.
• Education Reimbursement Assistance Program.
• A mission-driven, supportive work environment.

Essential Duties and Responsibilities:

• Attend fairs, speak at community events, visit businesses to actively recruit and engage volunteers.
• Develop a plan in conjunction with Managing Director to recruit and retain new volunteers, with a focus on regular on-going volunteers, corporate, and community groups.
• Trains and coordinates volunteers in effective utilization of online volunteer platform and meal delivery app.
• Work in partnership with the Meals on Wheels team to ensure that meals are delivered without interruption and within a four-hour window ensuring adherence to the Texas Administrative Code.
• Serves as liaison between volunteers and MOW intake staff to identify and address client issues for appropriate and timely resolution.
• Participates in special volunteer activities including Days of Caring, Pet Care, Teen Board, March for Meals, holiday meal delivery and volunteer appreciation activities.
• Coordinates engagement of youth service groups (ex – Jesuit, NCL, YMSL) through assignment of delivery routes and other opportunities to serve.
• Manage multiple tasks effectively, set priorities, maintain an organized, productive schedule, and meet established deadlines.
• Delivers meals to clients as needed by the program.
• Conducts tours of VNA Beatrice M. Haggerty Kitchen.
• Assists in identifying volunteer support for all VNA volunteer programs.
• Performs other duties as assigned.

Qualifications, Skills, and Abilities:

• High school diploma or GED required. Bachelor’s degree preferred.
• 2-3 years direct work with volunteers at a coordinator level. Supervisor level a plus.
• Knowledge of volunteerism and volunteer community resources. Previous volunteer experience, preferably in healthcare or non-profit environment.
• Excellent communication skills, both verbal and written, to be used internally and externally.
• Strong interpersonal skills with the ability to work independently and collaboratively in a fast-paced environment.
• Certification in Volunteer Administration (CVA) accreditation or willingness to obtain accreditation preferred.
• Valid Texas Driver’s License required.
• Proof of valid Texas Automobile Liability Insurance required as listed individual.
• Demonstrates the characteristics of courtesy, honesty, and integrity necessary to meet customer service expectations.
• High level of computer literacy in MS Office programs.  Experience in volunteer management software systems a plus.

Technical & Physical Requirements:

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Able to lift and carry up to 24 pounds frequently and up to 50 pounds occasionally.

• Capable of sitting for approximately 4 hours, standing for 2 hours, and walking for 2 hours during an 8-hour workday.

• Occasional bending, squatting, reaching above shoulder level, crouching, kneeling, balancing, pushing/pulling equipment, and climbing (up to 2 feet) required.

• Must have the ability for simple grasping with both hands; no repetitive foot movement required.

Working Conditions:

• Office-based with occasional travel within a 50+ mile radius.

• Ability to deliver meals to client's homes as needed by the program.

• Occasional exposure to varying outdoor temperatures and humidity levels.

• Occasional exposure to moving vehicles, temperature and humidity changes, dust, fumes, and gases.

Continuing Education Requirement:

• Completion of annual VNA training (e.g., via Relias or approved alternatives).

• Attends monthly Dallas Association of Directors of Volunteers meetings, as schedule allows.

• Pursues ongoing education through webinars and external training sessions.

Ideal Candidates Will Have:

• A passion for delivering compassionate, patient-centered care.
• A commitment to serving and supporting diverse, vulnerable populations.
• Reliable transportation.

Joining VNA Texas means:

• Making personal contact with patients and families.
• Seeing the direct outcomes of care: improved comfort, decreased isolation, and better quality of life.
• Being part of a nonprofit solution rooted in equity, good stewardship, and local service.