Hybrid Field Service Worker presso City of Wilmington, NC

About the Department

Position Duties

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Assists with repairs, maintenance, and improvements to the drainage system by operating small equipment and power tools, repairing pipes, catch basins, manholes, open channels, creeks, ditches, and ponds.  
• Constructs and maintains streets by cleaning, operating small equipment and power tools, applying sealing materials, rebuilding shoulders, applying surfaces, reconditioning base and sub-grade materials, replacing deteriorated curbs and gutters, replacing surface and base materials, and repairing surfaces otherwise damaged.
• Performs manual labor in support of construction, maintenance, and repair projects; digs ditches, trenches, and holes manually or utilizing power equipment; shovels, rakes, spreads, compacts, and levels dirt, rock, asphalt, cement, and other materials; retrieves supplies, materials, tools, equipment and other items and runs various errands as needed; collects, transports, and loads and unloads materials, supplies, tools, and equipment to and from the worksite.
• Follows established safety procedures; utilizes safety equipment and wearing protective gear; monitors traffic conditions surrounding trucks and equipment to identify obstructions, pedestrians, or unsafe traffic conditions; flags and directs traffic and places markers, signs and cones around project and work site to ensure safety of crew and the traveling public; and
   reports incidents, accidents, problems, or unusual situations.
• Provides operational support by assisting with storm preparation and clean up, building and setting up street barricades for special events, and performing other related duties as assigned.

Minimum Qualifications

Qualifications

• Class C driver’s license.
• No prior experience required.
• Ability to obtain Flagger & WorkZone Safety certification required within 90 days of hire.
• Ability to perform a variety of manual tasks for extended periods of time and in all types of weather conditions.
• Ability to communicate and work cooperatively with colleagues, City leadership, and the general public. 
• Ability to apply principles of logical thinking to work tasks and handle practical situations and requests made by supervisor and/or lead workers; to comprehend and respond to a variety of situations in an efficient manner; to understand and follow simple oral and written directives and perform the relative tasks using sound judgment.

Other Qualifications

Our Mission Statement:  Though forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.
 
Our Core Values:  Inclusion, Collaboration, Creativity, and Accountability
 
What we offer:
The City of Wilmington believes that employees are one of our most important resources.  We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families.  Our benefits package includes:  

• Comprehensive medical, dental, and vision insurance + many other insurance options
• Excellent retirement benefits, including a city-provided 4.5% contribution each pay period into a 401(k) and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
• Employer-paid health & wellness clinic  
• Paid sick and vacation leave + 12 paid holidays per year
• 6-weeks paid parental leave
• Paid volunteer & blood donation leave 
• Flex schedule and telework availability (position dependent)
• Professional development trainings & leadership initiatives 
• Tuition assistance benefits