Hybrid Ward Secretary - Patient Care Services presso Apollo Hospitals Enterprise Limited
Apollo Hospitals Enterprise Limited · Chennai, India · Hybrid
- Professional
- Ufficio in Chennai
Job Purpose
Qualification:
Graduate; 1st division in 10th, 12th and BSc in Nursing /Medico Social Work with additional training in Transplant services
Relevant Experience:
- 2 + years of experience in Documentation – Pre of checklist
Responsibilities
- Provides advanced care for patients before and after solid-organ transplantation along the continuum of outpatient to inpatient 24 hours a day, 7 days a week.
- Coordinates evaluation process for pre-transplant patients to ensure effective use of hospital and clinical resources.
- Assesses post-transplant organ function and general health status and collaboratively determines need for additional assessment or intervention.
- Participates in the development and implementation of protocol and standards of care for the transplant patient in collaboration with the multidisciplinary team.
- Assists nurses and other staff to assess, plan, implement and evaluate the care of the transplant patient.
- Monitors the process and outcomes of routine care to determine quality improvement need.
- Provides on-call coverage, including coordination of activities prior to transplant, and as medical triage for out patients in collaboration with the physician on-call.
- Coordinates transplantation process when a donor is available (24 hours/7 days a week) including communication between physicians, local organ procurement organization, patient/families and the medical team involved including ER, OR, ICU blood bank and histocompatibility labs.
- Completes necessary documentation according to guidelines including listing, status changes and post-transplant follow-up information.
- Communicates with multidisciplinary team members and patients and families in a timely manner in regard to patient care/issues.
- Collaborates with other team members in coordinating discharge plans for patients pre-transplant or post-transplant including referral to Follow up .
- Refers patients families for assistance utilizing health system and community resources as appropriate.
- Maintains patient transplant record with current data to facilitate communication.
Teacher/Educator
- Educates patients along the continuum to assist understanding of processes and procedures surrounding pre- and post-transplant issues.
- Develops patient education materials or identifies external resources that are appropriate for patient education in all phases of transplantation care.
- Educates nurses and other multidisciplinary team members about patient care issues to promote positive outcomes for transplant patients.
- Provides education about transplantation, and organ donations
- Provides education to nurses and other health care professionals regarding the care of the organ transplant patient.
- Serves as a community consultation resource for information about transplantation and organ donation.
- Consults with unit leadership to resolve issues relating to transplant patients.
- Participates in unit, departmental and hospital-wide committees, task forces or meetings as indicated by role appropriateness.
Requirements and skills
- Familiarity with professional and technical emerging knowledge
- Problem solving skills and ability to multi-task.
- Compassionate with good communication skills.
- Excellent teamwork skills
- Graduate in Science