Hybrid Patient Safety Technician presso CHARLOTTE BEHAVIORAL HEALTH CARE INC

Description

Position summary:

• Responds to supervisor, Lead BHT, and charge nurse on duty in order to continually monitor safety and interact appropriately with adult and adolescent patients on a 24/7 behavioral health care unit.
• Participates in Seclusion and Restraint (S&R) activities, when necessary to maintain safety.
• Responsible for completing all S&R documentation, as well as any necessary incident reports for every occurrence.
• Interacts respectfully and in a dignified manner with all patients, staff, visitors, etc.
• Remains calm in crisis situations.
• Ensure safety is the first priority and be the first to respond in a crisis situation.
• First to respond to crisis situations and situations in which a patient is displaying unsafe behavior.
• Redirect patient(s) behavior in a firm, yet respectful manner, participate in verbal-de-escalation, and work as a team to implement Handle with Care (HWC) non-violent interventions to fidelity.
• Responsible for maintaining patient confidentiality (HIPAA and 42-CFR).
• Responsible for routine tasks around the unit, as directed by supervisor, Lead BHT, or charge nurse on duty.
• Attend staff meetings and trainings as requested by supervisor.
• Assist with maintaining unit cleanliness.
• Monitor patient behaviors and interactions.

Benefits

Full-time

• Dental, vision, health, and life insurance. 
• Employee Assistance Program (EAP).
• Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
• Paid Time Off (PTO). 
• 11 paid holidays.

Must meet eligibility requirements

• 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements. 
• Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff

Qualifications

Minimum Requirements:

• High School Diploma or equivalent.
• Two years of experience interacting directly with individuals in a behavioral health setting required. 
• Able to manage stressful situations and display appropriate work demeanor and boundaries.
• Demonstrate excellent customer service
• Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures.
• Strong oral and written communication skills.
• Ability to work both independently and as part of a team in a fast paced environment.
• Ability to pass Level II Background clearance, drug test (CBHC is a drug free workplace).
• Valid FL driver’s license, insurance, and safe driving record.