Hybrid ABA Senior Clinical Supervisor presso Pacific Clinics

About Neurodevelopmental Services

Neurodevelopmental Services (NDS) provides essential support for children and adolescents diagnosed with autism and related neurodevelopmental conditions such as ADHD, sensory processing and behavior difficulties, language and social communication challenges, learning disabilities, trauma, and other cognitive and developmental impairments. Pacific Clinic’s new Neurodevelopmental Center located at 1302 N. 4th Street in San Jose aims to ensure children and teens have access to comprehensive neurodevelopmental evaluations to receive accurate diagnosis, as well as provide a unique and exceptional learning environment for treatment that focuses on social developmental and behavioral skill acquisition through a variety of therapeutic group experiences.

Our group service-delivery model at our center includes:

• Parent Training Groups
• Social Skills groups (ages 18 months – 21 years of age)

Our interdisciplinary team consists of speech and occupational therapists, psychologists, psychological associates, pre-doctoral psychology trainees, board certified behavior analysts, and registered behavior technicians. We work together to ensure children and teens receive expert diagnostic evaluations and a smooth transition to therapeutic services if diagnosed with a neurodevelopmental condition.

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.   

Compensation We Offer

•  The initial compensation for this position ranges from $80,904.10-$99,501.83 /Annually.
•  Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
•  The salary may also vary if you reside in a different location than the location posted. 
•  8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.
•  7.5% Bilingual Differential for qualified positions

Benefits We Offer

•  Benefits eligibility starts on day ONE! 
•  We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!   
•  Employer Paid Long-Term Disability & Basic Life Insurance
•  401K Employer Match up to 4%
•  Competitive Time Off Plans (may vary by employment status)
•  Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

JOB SUMMARY

Works within the agency and program’s vision, mission and philosophy, and policies in partnership with program leadership. Responsible for the management and clinical growth and development of ABA Clinical Supervisors and Trainers. Train staff on trauma-informed naturalistic therapeutic services focused on enhancing quality care and fidelity. Assist with budget forecasting and budget management.

RESPONSIBILITIES AND DUTIES

Clinical 

1. Provide field/clinic overlaps, training, and support
2. Conduct comprehensive assessments and treatment plans 
3. Provide caregiver training and consultation
4. Develop and manage required training compliance needs with clinical team to maintain certification requirements
5. Ensure effective coordination of services for youth and families with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers. 

Administrative

1. Manage budget expectations and clinical team productivity 
2. Provide performance feedback and support to direct reports
3. Support and collaborate with customer service department for caseload assignments and ensuring scheduling needs for clients are met
4. Ensure clinical documentation and quality assurance meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement.
5. Participate in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs.

JOB SPECIFIC COMPETENCIES

• Conflict Resolution

Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved.  Addresses complaints and problems quickly and effectively and keeps all parties informed of the status of any negotiations required.  Encourages employees to report problems or concerns, and negotiates outcomes that are viewed as fair and even-handed.

• Encouraging Customer Focus

Consistently conveys that customers are the highest priority.  Respects customer needs and expectations and lets customers know if their expectations cannot be met.  Refrains from complaining about )_(or speaking negatively about) customer behavior or expectations.  Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same.  Achieves the outcomes by ensuring that customer needs and deadlines are realistic and that they are met.  Publicly recognizes those who deliver excellent customer service.

• Manages Multiple Priorities 

Handles multiple assignments and priorities, yet still fulfills all commitments. Readily accepts new responsibilities and adapts well to changes in procedures. Gives appropriate priorities to various work demands.

• Operational Acumen 

Develops the steps necessary to accomplish long-term goals. Identifies long and short-term goals within contractual and budgetary parameters. Allocates required resources, allows for contingencies and ensures that plans fit with the larger needs of the organization. Sets milestones to measure progress along the way. 

• Supervision and Accountability

Provides direct daily supervision to staff, assigned work and monitoring departmental workflow.  Adapts work assignments as needed.  Ensures deliverables of direct staff.  Directs daily work activities to assure appropriate coverage to include coordination of staff schedules, training and development of staff and tracking of staff attendance records.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE REQUIRED

• California License in Marriage and Family Therapy, Social Work, Psychology, Occupational Therapy, Speech Therapy, or other related service delivery field approved by payor; OR Board-Certified Behavior Analyst (BCBA) certificate required
• Minimum of 4 years in supervision role working with children diagnosed with neurodevelopmental disabilities
• Minimum of 2 years providing administrative management

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; run; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LEVEL OF CONTACT WITH CHILDREN

May/will have supervised contact with children.

May/will have unsupervised contact with children.

Will not have unsupervised contact with children.

Requires full background check and TB exam.

Requires physical.

Current First Aid/CPR Certification.

DRIVING PRIVILEGES

May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage.

Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training.

TRAINING

Needs to successfully complete all required agency training indicated for this position.

Equal Opportunity Employer ___________________________________________________________________________________________________________________________________________________

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.