Hybrid Intake Specialist - Hillsville presso Life Center of Galax

At Life Center of Galax & Life Center of Galax - Hillsville we specialize in helping individuals find purpose and develop the skills necessary to actualize long-term recovery from substance use disorders. We are looking for individuals who desire the opportunity to help save lives while feeling challenged and professionally enriched on a daily basis.

PURPOSE STATEMENT:

Primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family

We offer a full suite of benefits ranging from:

· Medical, Dental, and Vision Insurance

· Paid Holidays

· Paid Time Off

· HSA & FSA

· Company Paid Basic Life & AD&D

· Disability

· 401(k) Retirement Plan - with company match

· Employee Assistance Program/Employee Discount Program

ESSENTIAL FUNCTIONS:

• Review prospective admissions against approved admission criteria, policies and procedures.
• Initiate contact to gather required clinical and demographic data from patient and other sources.
• Respond promptly to inquiry calls.
• Schedule assessments.
• Conduct pre-admission assessments.
• Assist prospective patients and significant others in seeking treatment.
• Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
• Coordinate with referral sources.
• Coordinate transportation arrangements for patients.
• Responsible for maintaining all the documentation involved with the admissions process.

STANDARD EXPECTATIONS:
• Complies with organizational policies, procedures, performance improvement initiatives and maintains
organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests
and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over
time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• High-school diploma, GED, or equivalent.
• 1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is
preferred.
• Must have excellent communication and customer service skills, and an ability to use required
computer programs.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
• De-escalation training, CPR and/or First-Aid certification as required by facility

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

GALAX