At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.

Job Summary / Purpose

The Health Support Tech provides various support to both clinical and non-clinical teams.  This position is designed to provide non-clinical assistance to our teams.  Tasks may vary by facility and could include distribution of supplies, general clerical support and facilitating screening stations.  The position contributes to the mission and core values of CHI Health.  

Essential Key Job Responsibilities

• Responsible for screening employees, patients, and guests before gaining admittance to our facilities
• Contribute to a culture of safety by providing assistance to coworkers in use of personal protective equipment
• Distributes medical supplies and equipment to patient care areas.  Restocks supplies and rotates inventory
• Under the direction and supervision of the Registered Nurse, participates in providing a safe and therapeutic environment for the patient who is confused, impulsive, unable to perform teach back, unable to understand, or at risk for self-harm or injury
• Documents per policy in the healthcare record
• Facilitates effective communication by fielding incoming calls, accepting and communicating with visitors, and relaying pertinent information to appropriate staff
• Responds appropriately in emergency situations as support for clinical staff
• Actively participates in ongoing education to take and pass the CNA state exam to transition to a CAN role
• Provides general office and clerical support
• Other duties as assigned by management

• BLS within 30 days of employment start date
• CNA course completion with certification within 6 months of hire