Hybrid Job Development Specialist II (Open and Promotional) presso County of San Mateo, CA

About the Department

The Human Services Agency (HSA) of the County of San Mateo is seeking qualified candidates for the position of Job Development Specialist II.

The Job Development Specialist will provide a variety of job development duties such as:

• Promoting and developing employment and on-the-job training opportunities
• Creating and providing employment workshops
• Providing leadership, coordination, and support for Federal and State funded programs
• Providing information about services available at the Resource Centers
• Participating in outreach and recruitment activities by attending job fairs and developing brochures
• Maintaining positive and supportive relationships with employers and expanding existing employer base by connecting with local businesses
• Providing employment support to individuals with employment barriers, including those with mental health diagnosis, developmental disabilities, medical barriers, and criminogenic history
• Updating appropriate websites and social media networks
• Attending offsite meetings
• Develop and conduct employment support workshops
• Provide job information through individual client appointments

The Job Development Specialist may also have project lead responsibility.

There is one vacancy located in the Vocational Rehabilitation Services, Employment Services Branch of the Human Services Agency:
The ideal candidate for this position will have:

• Knowledge of and/or work experience in workforce development and grant-funded employment training and placement initiatives
• Experience working with people with diverse populations, including people with mental health disabilities, people in alcohol and drug recovery programs, incarcerated/formerly incarcerated individuals and others with disabilities and/or barriers to employment
• Experience collaborating/conferring with treatment providers, including case managers and Department of Rehabilitation staff
• Experience advocating for clients and partnering with employers
• Possess the ability to work productively with individuals that have employment barriers
• Related professional experience providing a variety of employment services
• Knowledge of practices and techniques in career assessment, advising, mentoring, interviewing, problem solving and analysis of labor market intelligence
• Familiarity with community resources and referral services, local labor market trends and educational/employment training schools and programs

In addition, the ideal candidate will have strong skills in the use of software programs such as MS Word, MS Excel and Publisher.

Position Duties

Duties may include, but are not limited to, the following: 

• Identify and establish working relationships with area employers with vacancies and/or high turnover rates in order to market the County's workforce programs and clients
• Develop and update job listings
• Develop and present employment-related workshops
• Explain the advantages to employers for participating in the County's program services and follow up on their participation
• Identify and secure job openings which match the training and vocational goals of clients
• Place clients in employment opportunities by matching their skills sets with job requirements
• Participate in outreach and recruitment activities by attending job fairs and other marketing opportunities; provide information as opportunities arise
• Discuss job goals and work history with clients and continually assess their job readiness; advise clients of any vocational issues and barriers to employment
• Provide a variety of support services to clients individually and in groups such as assisting them in developing resumes, and instructing them in employment application processes, job search strategies and interviewing skills
• Provide employment seminars in jails or other in-custody settings to support re-entry into the community
• Serve in a consultative role to clients, case managers and others in addressing and resolving problems
• Provide relevant marketing and public relations services for assigned programs and represent the County on various boards and committees
• Develop and coordinate various job development resources and tools such as a job bank and provide work direction to support staff in such activities
• Advise clients regarding on-the-job interpersonal skills and appropriate work and employment communication skills
• Monitor and record client progress; write a variety of documents including case notes, letters and reports and complete a variety of forms
• Monitor employed clients' progress to foster and track clients' retention
• Establish and maintain effective communication and working relationships with clients, employers, other agencies and community organizations and maintain contact with employers to address problems, complaints and issues regarding placed clients
• Operate a motor vehicle to visit various locations to contact employers, attend job fairs and provide other related services
• Perform related duties as assigned

Minimum Qualifications

Knowledge of:

• Principles, practices and techniques of job development and client placement
• Local labor market trends and the employment opportunities in business, industry and government
• Basic principles and practices of marketing and public relations as they relate to job development
• Basic task analysis techniques for job coaching
• Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines
• Computer applications related to the work
• Office administrative practices and procedures, including records management and the operation of standard office equipment

Skill/Ability to:

• Effectively market and represent a program, its clients, and services to employers
• Secure job openings and appropriately match clients to jobs
• Advise clients regarding employment and related issues and refer clients to other resources for non-employment-related issues
• Establish and maintain effective working relationships with clients, employers, County staff and others
• Communicate effectively, both orally and in writing
• Explain to clients and employers and apply laws, rules, regulations, policies and procedures
• Exercise sound independent judgment within established policies and guidelines
• Establish and maintain accurate records and files and prepare clear and concise reports, correspondence and other written materials

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Job Development Specialist I:  Bachelor's degree in public administration, marketing, human resources, social sciences or a related field
• Job Development Specialist II:  Two years of professional experience providing a variety of job development, job placement and support services for job seekers, including first time entrants, unemployed and dislocated workers

Other Qualifications

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include an additional exam component given prior to, or during, the interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click on the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Thursday, September 11, 2025 at 11:59 p.m. PST
Application Screening Date: Monday, September 15, 2025 through Tuesday, September 16, 2025
Combined Panel Interview: Wednesday, September 24, 2025

San Mateo County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. 

As an employer, the County of San Mateo is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.  

=Analyst: Arlene Cahill (Job Development Specialist II - G235)

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