Hybrid Compliance and Risk Administrator presso Howard Brown Health

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. 

Why Join Us?

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Comprehensive benefits package.
• Contribute to groundbreaking health initiatives and research.

Benefits 

• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
  • BCBS Dental
  • BCBS Vision

• • Paid Time Off:
    • 3-weeks paid vacation and 1-week of personal time
    • 12 accrued sick days per year
    •  10 paid holidays, including Juneteenth
    • PTO Exchange allows employees to turn unused PTO into liquid assets
  • 401k program with up to 5% employer match after 90 days 
  • Employer-paid basic life insurance valued at one times the annual salary
  • Voluntary Life and AD&D, and Short-term and Long-term disability
  • Pre-tax commuter and parking benefit account
  • Flexible Spending Accounts for healthcare and dependent care
  • Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
  • Employee Assistance Program with 5 employer-paid counseling sessions
  • 50% off at Brown Elephant Resale Shops and discounts at local businesses

Salary Range: $152,320 - $170,000 dependent on years of experience/certifications

PRINCIPAL DUTIES AND RESPONSIBLITIES:

Risk Management Functions
• Proactively evaluates areas of organizational risk based on internal assessment and external benchmarking
• Ensures the collection and analysis of data to monitor the performance of processes that involve risk or that may result in serious adverse events, and facilitate a culture of safety in the organization that embodies an atmosphere of mutual trust in which all providers and staff members can talk freely about safety problems and potential solutions without fear of retribution.
• Oversees the organization’s Risk Information Management System (RIMS), and promote the occurrence reporting process including trending and reporting of results, identification of problem-prone areas, and facilitation of prevention initiatives. Maintain and drive the flow of employee reported incidents and patient complaints/grievances through the RMIS.
• Initiates immediate/appropriate response to any serious occurrence/complaint representing actual or potential patient, visitor, or employee injury. Meet regularly with leadership to provide detailed reports on all serious incidents, claims, and risk-related issues and to facilitate systems improvements to reduce the probability of occurrence of future related events, including advising the organization on strategies to reduce unsafe situations and improve the overall environmental safety of patients, visitors, staff, and volunteers.
• Serves as staff liaison providing support and facilitation of Risk Management committee meetings.
• Collaborates across organizational department leaders to facilitate and ensure staff participation in educational programs on patient safety and risk management, and support quality assessment and improvement programs throughout the organization as needed.
• Collaborates with Safety, Facilities, and Operations leadership to reduce the probability of events that may result in losses to the physical plant and equipment.
• Oversees the running of the organization’s Risk Management Committee by preparing reports, graphs, and charts of data analysis and delivering presentations on key risk areas and assisting with risk meetings and presentations by Department leaders.
• Assists and supports the General Counsel (GC) in connection with GC’s reporting of claims and patient care events to medical malpractice insurance providers and other insurers in accordance with the requirements of the insurance policy/contract.
• Monitors the effectiveness and performance of risk management and patient safety actions.
• Supports the organization’s efforts to prevent and minimize the risk of liability to the organization and to protect the financial, human, and other tangible and intangible assets of the organization.
 

Compliance Related Functions
• Maintains the organization’s policies and procedures library and coordinate internal meetings to ensure documents are reviewed and updated as needed.
• Ensures accurate and timely performance of assurance audits.
• Serves as staff liaison providing support and facilitation to the Policy and Procedure Committee; provides a review of relevant policies and procedures to ensure effectiveness and compliance with state and federal regulations.
• Develops and enforces effectual policies and procedures that ensures compliance with The Joint Commission, OSHA, CDC, CMS and other county, state, and federal regulatory agencies.
• Prepares reports and statistical data for use in various organizational committees as needed.
• Supports the development of the organization’s annual assessment and develop action plans from the prior year activities.
• In collaboration with relevant Human Resources colleague(s) and other appropriate staff, utilizes the Learning Management System to ensure staff compliance with required annual compliance trainings.
• Coordinates annual FTCA application submission.
• Serves as the administrator for the organization’s compliance software, managing licenses and troubleshooting access and utilization issues as needed.
• Other duties as assigned and/or required.

MINIMUM QUALIFICATIONS
• Bachelor’s degree from an accredited institution of higher learning in legal studies, business administration or related discipline required.
• Minimum five (5) years professional experience required. Professional experience working in a highly regulated clinical environment developing assessments, including root cause analysis preferred. Internal or regulatory FQHC compliance and risk management experience preferred.

KNOWLEDGE, SKILLS, ABILITIES (K/S/A)
• Knowledge of general risk and compliance principles and their application
• Functional and proficient knowledge of Microsoft Office (word, outlook, excel, power point and access)
• Functional and proficient knowledge of Electronic Medical Records and reporting
• Ability to handle and maintain highly confidential information with professional maturity
• Ability to collaborate effectively while possessing the ability to be self-directed, motivated and take initiative
• Knowledge of clinic operations and experience assessing compliance with the program
• Knowledge of risk information management systems (RIMS)
• Strong analytical and written communication skills in order to prepare complete and accurate program reports and records
• Strong oral and written communication skills to work with all levels of management and pharmacy vendors
• Ability to work affirmatively with gay, lesbian, bisexual, transgender, queer (LGBTQ) and HIV positive patients
• Ability to demonstrate an understanding and acceptance of equity, inclusion and diversity concepts, and that they are broader than just race, ethnicity, and gender
• Ability to analyze and interpret data

ADA SPECIFICATIONS
• Requires ability to speak audibly and listen actively.
• Requires ability to use computers, telephones and other office equipment.
• Requires ability to sit for extended periods of time.
• May require occasional bending and lifting up to 25 pounds.
• May require travel up to 40% locally.

EQUAL OPPORTUNITY STATEMENT: Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, genetic information, FMLA status, complaints about discrimination, or any other factor determined to be unlawful by federal, state or local statutes.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.