Hybrid Client Service Representative presso Innovetive Petcare
Innovetive Petcare · Johns Island, Stati Uniti d'America · Hybrid
- Junior
- Ufficio in Johns Island
At Sun Dog Cat Moon Veterinary Clinic, we’re dedicated to providing compassionate, top-quality care for pets and the people who love them. We’re looking for a dependable, people-focused team member to be the welcoming face of our practice. As a Client Service Representative (CSR), you’ll play a vital role in creating a positive experience for every client and supporting our medical team with seamless front desk operations.
Why You’ll Love It Here:
🐾 Supportive, collaborative clinic culture
🐾 A chance to make meaningful connections with pet owners every day
🐾 Opportunities to grow within client services, leadership, or cross-train in clinical support
🐾 Work that truly makes a difference for pets and their families
🐾 A chance to make meaningful connections with pet owners every day
🐾 Opportunities to grow within client services, leadership, or cross-train in clinical support
🐾 Work that truly makes a difference for pets and their families
Some of the responsibilities you will own in this role:
- Greeting clients and patients with warmth and professionalism
- Answering phones, scheduling appointments, and managing client communications
- Checking clients in and out, processing payments, and ensuring accurate billing
- Maintaining organized, up-to-date patient records
- Assisting with client education, including treatment plans, preventive care, and follow-up reminders
- Collaborating with veterinarians and technicians to keep appointments running smoothly
- Helping maintain a clean, welcoming lobby and reception area
Preferred Qualifications
- Previous veterinary, medical, or customer service experience preferred
- Friendly, professional demeanor with excellent communication skills
- Strong multitasking and organizational abilities
- Tech-savvy and comfortable learning new software systems
- Reliable, self-motivated, and team-oriented
- Passionate about animals and delivering exceptional service to their families
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
