Hybrid Medical Management Review Analyst I presso Hawaii Medical Service Association (HMSA)
Hawaii Medical Service Association (HMSA) · Honolulu, Stati Uniti d'America · Hybrid
- Junior
- Ufficio in Honolulu
- Analyzes, researches, and interprets medical and claims data while processing authorization requests. This includes:
- Authorizes requests that clearly meet specified criteria according to department guidelines.
- Refers requests to Medical Directors for determination when appropriate following department and regulatory guidelines.
- Ensures necessary medical record information, previous review determinations and other member-specific data are sufficient to make determinations.
- Requests any missing information according to medical policy and benefit guidelines following department standards and regulatory statutes.Ensures requests are processed within regulatory timeliness guidelines.
- Maintain productivity rate and meet requirements for accuracy and timeliness for Private Business.
- Communicates final case determinations in writing and by telephone providing complete and accurate information using appropriate templates per department and regulatory guidelines. Documents accurately and completely in a timely manner.
- Resolves incoming routine inquiries from members and providers received by telephone, correspondence or email.
- Ensures quality outcomes by tracking, researching and documenting updated benefit/medical policy information, unit workflows and inquiry resolution as well as participating in quality improvement activities such as inter-rater reliability reviews.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
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