Hybrid IT Infrastructure Enginee presso Rightsline

Job Title – IT Infrastructure Engineer/System Administrator

Job Location – Noida

Key Responsibilities:

Operation Skills

●        Administration of laptops, desktops and server systems that utilize industry best practices to meet corporate objectives.

●        IT ticket management, End-user remote support, Office 365 support and and resolving a variety of internal hardware/software issues.

●        Active directory user management, permissions, access rights, and storage allocations

●        Deploy EC2, Antivirus, local firewalls, encryption, and all host security configuration.

●        Monitor and manage IT cloud environments on AWS - Windows and Linux based.

●        Manage daily audit processes, backup process, SentinelOne reports, Patch management reports and group notifications etc

●        Work closely with Dev/QA/Prod/Support teams to provide support.

●        Manage, Monitor, and fix issues generated from applications, cloud and security system

●        Handle operating system security patching and monitoring.

●        Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.

●        Follow Information security policies and procedures to maintain security

●        Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and mobile devices.

●        Worked on AWS monitoring tools and server hosting

Technical Skills/Experience:

●        Working technical knowledge of network, Laptops, desktops, and platform operating systems, including MS Office, MS Windows 8, 10, 11 and Server 2016 and beyond.

●        Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory,

●        Working experience with AWS

●        Hands-on software and hardware troubleshooting experience.

●        Experience documenting and maintaining configuration and process information.

Soft Skills:

●        Self-Learner: self-motivated and directed, with keen attention to detail.

●        Strong customer service orientation, this role will involve regular interaction with internal employees.

●        Ability to present ideas and solutions in user-friendly language.

●        Good written and oral communication skills; good interpersonal skills are key to this role!

●        Strong analytical and problem-solving abilities

●        Ability to effectively prioritize and execute tasks.

●        Ability to conduct research into hardware and software issues and products as required.

Educational Background/ Other Requirements

●        University degree in the field of computer science

●         3 years relevant work experience.

●        Certifications in Microsoft and/or AWS system technologies beneficial

●        Be willing and able to work flexible hours, including work in the evenings, midnight shifts, on the weekends and during holidays (scheduled and unscheduled).

●        MUST be willing and able to go into the office for shifts (this role is primarily onsite)