Hybrid Loyalty Card Supervisor - Borgata presso MGM Resorts International
MGM Resorts International · Atlantic City, Stati Uniti d'America · Hybrid
- Junior
- Ufficio in Atlantic City
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As the Loyalty Card Supervisor, you will be at the forefront of providing exceptional service and creating memorable experiences for our loyal guests at the Players Club desk! Your leadership will ensure smooth front-line operations while fostering a welcoming atmosphere that keeps players engaged and excited. If you’re passionate about building relationships and enhancing guest experiences in a vibrant casino environment, we want you to join our dynamic team!
THE DAY-TO-DAY:
Supervise assigned operational functions within the Players Club desk consistent with the strategic plan, the fiscal budget, and the Company’s short term and long-term profitability objectives
Assist Players Club Representatives, Slot Hosts, and guests with all requests in a professional and timely manner
Explain the loyalty program in detail and redeem guests’ points for express comps
Issue FREEPLAY and explain how to use it
Evaluate members’ status and issue complimentary amenities based upon established Company guidelines
Conduct daily Team Update briefings; create a work environment that promotes teamwork, recognition, mutual respect, and employee satisfaction
Promote and maintain the highest level of service to all guests, including smiling, greeting, and making eye contact, while staying alert to their needs
THE IDEAL CANDIDATE:
High School Diploma or GED
Work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.Aspx?RequestID=71a6c5fdc42b
Pay Rate:
The rate for this role is:
$22.50Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
Candidarsi ora