Hybrid HVAC Service Technician presso Abstrakt Marketing Group LLC
Abstrakt Marketing Group LLC · Howell, Stati Uniti d'America · Hybrid
- Professional
- Ufficio in Howell
Description
This is a full-time, direct placement role at 1st Choice Heating and Air Conditioning.
Position Summary:
To provide maintenance and repairs on a wide variety of residential and commercial heating and air conditioning systems according to company standards providing the customer with a high quality experience. Assist with training Service Technicians Level 1-3.
Essential Functions and Responsibilities:
- Purchase / Maintain required tool list for Service Technician Level 5
- Arrive at jobsite at scheduled time and location as dispatched
- Relocate from one jobsite to another jobsite as dispatched during the workday
- Report to dispatcher when arriving and leaving jobsite
- Operate company vehicle as needed.
- Follow instructions from supervisor and/or dispatcher and carry out in timely manner
- Report problems with company tools or vehicle promptly
- Report problems with equipment to Dispatcher to expedite parts delivery
- Communicate with customers and collect C.O.D. on maintenance visits as directed
- Ability to work staggered schedule if required
- Maintain professional appearance and attitude at all times
- Complete all service related forms properly
- Provide all customers with new / renewal maintenance agreement program information
- Acquire commercial and residential planned maintenance agreements
- Inform and educate customers on additional products or services available through company
- Inform customer of replacement options following company guidelines
- Ability to work staggered schedule if required
- On call status for emergency service as required
- Train and instruct Service Technicians Level 1 -4 as directed
- Converse with facilities engineers, building and homeowners, and general contractors*
- Communicate clearly, the ideas and explanations of problems to customers and coworkers
- Diagnose and troubleshoot a wide range of residential and commercial equipment, present repair and replacement options
- Complete service repairs as approved by customer. Perform the following technical duties:
- Advanced electrical and refrigeration principles
- Service tools and testing devices.
- Ability to layout and install refrigeration piping
- Ability to layout, design and install low voltage wiring
- Ability to read and interpret wiring diagrams and blueprints and make accurate material lists
- Advanced diagnostic, repair and provide preventative maintenance on a wide range of residential and light commercial equipment without supervision
- HVAC building code compliance.
- Advanced troubleshooting techniques
- Advanced experience in presenting repair and replacement options
- Operation of scissors and genie lifts in safe manner
- Basic sheet metal practices
- Air balancing principles, techniques and diagnostics with velometer or hood
- Calculate equipment efficiency and operating costs
- Basic sheet metal practices
- Champion of flat rate pricing for the team
- Responsible for establishing technical training schedule based upon team needs for the calendar year as directed by Service Manager
- Create & present training seminars and classes for in-house meetings as directed by Service Manager
- Establish proper seasonal inventory for both shop and truck stock as directed by Service Manager
- Other duties as assigned
Requirements
- Valid driver’s license.
- EPA Universal Refrigerant Handling License
- Demonstrate willingness to invest in tools used in Service of HVAC equipment.
- Demonstrate willingness to invest time in service training seminars and classes.
- Work from 28' extension ladder and 12' step ladder.
- Low Voltage License
- Meet all qualifications and have all tools required for Service Technicians Level 1-4. Including ability to demonstrate working knowledge of daily, weekly, monthly skills noted below.
- Understand and communicate benefits of preventative maintenance.
- Demonstrate advanced customer service skills and have ability to communicate clearly, idea's and explanations of problems to residential and commercial customers and coworkers
- Demonstrate willingness to accept responsibility and leadership roles.
- Experience in training and mentoring service technicians.
- Operate scissors and genie lifts in safe manner.
- Nate Core Certification with 3 Specialty Certifications
- HVAC Tech School certificate