Hybrid Leasing Consultant-Student Housing presso BPG Real Estate Services, LLC

Job Purpose

As a Student Housing Leasing Consultant, you will serve as the first point of contact for prospective and current residents.  Your primary role is to lease apartments, maintain resident satisfaction, and support occupancy goals for the student housing community.   You will work closely with the property management team to create a vibrant, engaging environment that supports student life.

Duties & Responsibilities

• Lead and assist in the leasing of new apartment units, including pre-leasing efforts and outreach to prospective residents.
• Conduct property tours and showcase available units to prospective residents.  
• Follow up with leads and maintain consistent communication via phone, email, and in-person.
• Close leases and meet or exceed leasing goals and occupancy targets.
• Assist with Lease renewals and move-in/move-out processes.
• Participate in marketing efforts including social media, events, and outreach.
• Accurately complete leasing paperwork and maintain organized resident files.
• Deliver exceptional customer service to residents, guarantors, and prospects.
• Address and resolve resident concerns promptly and professionally.
• Maintain accurate resident account records and monitor delinquency.
• Maintain all leasing and resident files in accordance with company standards and Fair Housing laws.
• Conduct regular inspections of units and common areas, particularly new apartments during turnover and initial occupancy.
• All other duties as assigned.

Qualifications

• Project a professional demeanor through appearance and behavior.

• Strong communication and interpersonal skills.
• Outgoing, energetic, and student focused personality.
• Ability to work flexible hours, including weekends and occasional evenings.
• Familiarity with student housing or university life preferred.

Education

Experience

• Experience in student housing and new community lease ups a plus.
• Knowledge of Fair Housing laws.
• Familiarity with the University of Delaware and local Newark market preferred.

Physical Requirements

• Frequent operation of office equipment, such as a computer, copy machine, telephone, etc. 
• Occasional stretching and / or bending to access file cabinets, office equipment, etc. 

Statement of Notices

Equal Employment Opportunity

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. 

Americans with Disability Act

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position.  Other duties may be assigned.  The Company may change the specific job duties with or without prior notice based on the needs of the company.

BPG Real Estate Services, LLC., a rapidly growing company, knows that our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed the expectations of our tenants, residents and clients. Formed in 1993, BPG is a privately held, full-service real estate acquisition, development and management company with offices and properties in Washington DC, Wilmington, DE, Philadelphia, PA, and Baltimore, MD.

At BPG, giving our associates the BPG Experience is a top priority.