Hybrid Florence - Automotive Warranty Administrator - Full-time presso Long-Lewis Auto Group

Join Our Team as a Warranty Administrator! 

Are you detail-oriented, organized, and passionate about the automotive industry?

Our bustling dealership is seeking a dedicated Warranty Administrator to ensure seamless warranty claims processing and exceptional customer service. If you thrive in a fast-paced environment and love turning paperwork into peace of mind, this role is for you!

Key Responsibilities:

- Process and submit warranty claims accurately and efficiently to manufacturers.

- Verify repair orders, parts, and labor details to ensure compliance with warranty guidelines. - Coordinate with service technicians, parts department, and customers to resolve warranty issues promptly.

- Maintain detailed records of all warranty transactions and follow up on pending claims. - Assist in auditing warranty files for accuracy and regulatory compliance.

- Provide administrative support to the service team, including scheduling and reporting.

Qualifications:

- At least 1-2 years of experience in warranty administration, automotive service, or a related administrative role.

- Strong knowledge of automotive warranty processes and manufacturer guidelines (experience with brands like Ford, GM, VW, Mitsubishi a plus).

- Proficiency in dealership management software (e.g., CDK, Reynolds, Dealertrack preferred)

- Excellent communication skills, attention to detail, and the ability to multitask. - Valid driver's license and a clean driving record, and clean drug screen.

- Opportunities for professional growth and training in a supportive team environment.

We can't wait to hear from you!