Hybrid Manager - Solutions Engineering presso American Registry of Radiologic Technologists

Description

The American Registry of Radiologic Technologists is seeking a Manager - Solutions Engineering .

This fulltime position is a hybrid position based partially at the ARRT office in Mendota Heights, Minnesota, and partially from an approved alternative location local to the St. Paul metro area. 

Duties and Responsibilities: 

Software Development 

· Manage development teams of software engineers and quality assurance engineers.

· Oversee the end-to-end software development lifecycle, from requirements analysis to deployment and maintenance.

· Lead design, development, testing, and release of high-quality, scalable, and maintainable software solutions.

· Ensure engineering and quality assurance practices follow industry standards, including code reviews, test automation, continuous integration/continuous delivery (CI/CD) pipelines, and secure coding principles.

· Serve as the escalation point for high-priority production issues by coordinating rapid triage, conducting root cause analysis, and leading resolution activities.

· Lead the team(s) in solutioning while working closely with department leads and subject matter experts of the organization.

· Oversee and prioritize business-as-usual (BAU)activities including bug fixes, question and answer, small enhancements, and maintenance work while ensuring strategic deliverables.

· Drive continuous improvement in development and testing processes to increase speed, quality, and efficiency.

· Establish and enforce standards for coding, testing, and documentation.

· Facilitate estimations of work items and determine team capacity to share as needed.

· Manage software renewals, subscriptions, and licensing of assigned applications.

· Monitor and manage technical debt, system performance, and scalability considerations.

· Support adoption of new tools, frameworks, and technologies to enhance team productivity while fostering a culture of collaboration, accountability, and innovation within the teams and among other ARRT departments.

· Own the software development responsibilities and delegate or perform as necessary.

General Supervisory Responsibilities

· Monitor work responsibilities of staff. Ensure coverage for departmental responsibilities.

· Oversee staff schedules, approve leave, review, and finalize pay period timesheets.

· Develop and coach staff through one-on-one meetings and additional methods, respond to staff needs and suggestions, and provide ongoing feedback.

· Orient, onboard, and train new staff. Assess the need for, and provide or coordinate, any ongoing training.

· Enforce staff policies as set in ARRT Employee Handbook.

· Manage staff performance, correlate job descriptions with performance management, participate in talent acquisition process, and participate in salary review sessions. 

· Work with staff to develop an inclusive and effective teamwork environment.

· Maintain and elevate working relationships with other ARRT departments. Mentor the team on effective ways to communicate and work as a group.

· Participate in ARRT projects as assigned.

· Participate in professional development activities.

· Perform other duties as required and modified as business needs arise.

Requirements

Minimum Qualifications:

· Bachelor’s degree 

· Ten or more years of experience in software development 

· Four or more years of experience in team leadership of developers and QA engineers delivering complex software products

Preferred Qualifications:

· Degree in computer science or related field

· Certification or credentialing industry experience

· Microsoft Azure and .Net-related frameworks experience

· Technology stack modernization experience

Skills and Abilities:

· Strong technical background in modern programming languages, frameworks, cloud platforms, software architecture, and application design.

· Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.

· Advanced understanding of software development fundamentals, including system architecture, cloud platforms, and development frameworks.

· Experience with Agile methodologies and DevOps practices, including CI/CD, iterative development, and cross-functional collaboration.

· Proficiency in incident management, problem management, and BAU operations.

· Excellent analytical and problem-solving skills, with strong attention to detail and initiative.

· Eagerness to learn and adapt to emerging technologies.

· Strong interpersonal, presentation, verbal and written communication skills; adaptable to technical and non-technical audiences. 

· Collaborative team player, able to build and maintain strong cross-functional relationships.

· Demonstrated initiative, resourcefulness, and adaptability in dynamic environments.

· Operates with a sense of urgency and professionalism, meeting deadlines and quality standards.

· Solid work ethic, self-driven, and capable of working independently with minimal supervision.

· Strong application of ethics and confidentiality.

· Customer-centric mindset, with a commitment to delivering value and service excellence.

Skills and Abilities- Leadership and Team Management 

· Proven ability to lead and manage cross-functional teams, including developers and QA engineers.

· Experience coaching, supervising, and evaluating performance, fostering growth and accountability.

· Talent development and mentorship, with a focus on building high-performing, innovative teams.

· Strategic planning and innovation, aligning technical initiatives with business goals.

· Project management expertise, capable of managing multiple concurrent projects and timelines.

· Ability to organize, prioritize, and delegate tasks effectively.

The American Registry of Radiologic Technologists (ARRT) is a leading credentialing organization. ARRT offers certification and registration in a wide range of radiologic disciplines, helping people who work in medical imaging and radiation therapy to develop their careers. With nearly 360,000 registrants, we promote high standards of patient care with each new credential we award. Visit www.arrt.org for more information.

Review a full job description which includes additional information on duties and responsibilities, skills and abilities, core competencies, and physical demands. This fulltime position is a hybrid position based partially at the ARRT office in Mendota Heights, Minnesota, and partially from an approved alternative location local to the St. Paul metro area.

Salary Description:

$122,475- $153,094 per year

Our Benefits:

We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions and paid time off.

Please contact your recruiter or email [email protected] with any questions or requests for reasonable accommodations during the interview process.