Hybrid PROGRAM DIRECTOR presso Family Service League

Schedule:

 Monday-Friday, some evenings and weekends required to meet the needs of community members and programs.

Summary:

Family Service League is seeking a full-time Program Director for our Huntington Family Center. The Program Director leads a dynamic team in delivering vital community programs, resources, and events to the local community. This hands-on leadership role oversees daily operations, as well as staff and program development, while fostering a safe, welcoming, and inclusive environment. The Program Director builds strong internal and external partnerships, drives outreach efforts, and ensures services meet the evolving needs of the community.

Responsibilities:

• The Program Director effectively communicates Family Service League’s mission, program goals, and agency vision to staff, partners, and the community.

• Oversee staff, including recruiting, hiring, training, developing, and conducting supervisions and performance appraisals.

• Monitor and evaluate program outcomes, performance indicators, and program evaluation tools to ensure compliance with regulations and standards; make improvements as needed to meet community needs.

• Direct staff in proactive, consistent community outreach to raise awareness of Family Center services, including developing and distributing a monthly calendar of events and activities.

• The Program Director oversees the planning, coordination, and delivery of all community programs and events offered through the Family Center.

• Create and maintain a safe, welcoming, and inclusive environment for all community members and visitors.

• The Program Director manages program budgets, resources, and reporting requirements in compliance with agency and funder expectations.

• Demonstrate a commitment to Performance Quality Improvement (PQI) standards.

• The Program Director develops and maintains effective relationships with other FSL programs to maximize program performance and client service.

• Identify gaps in services, trends, and challenges, and spearhead efforts to address them.

• The Program Director builds and maintains strong relationships with partner agencies, schools, and community groups or individuals to coordinate resources and expand services.

• Serve as, and delegate staff to serve as, agency liaisons in community committees, events, and programs.

• All other duties as assigned.

 Qualifications:

• Master’s degree in Social Work or related field preferred

• Bilingual Spanish/English preferred

• Minimum of five years of experience in a related field

• At least five years of prior management experience required

• Excellent interpersonal and communication skills, both verbal and written

• Computer proficiency, including Microsoft Office

• Valid, clean New York State driver’s license required

Physical Requirements:

• Must be able to lift up to 25 pounds