Hybrid Claims Consultant presso Acrisure

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Responsible for providing intellectual capital for high revenue Transportation clients. The consultant provides insurance claims support and builds relationships with agents through a high level of service. This individual helps to fuel client growth through the highest level of advisory services. This role contributes to continuous process improvement and proactively works toward achieving agency and team goals

Responsibilities:

• Meet claim processing accuracy and productivity goals.

• Compliance with company policies and procedures.

• Analyze and solve complex claims issues.

• Provide support and assistance to team members as needed.

• Collaborate with other departments to ensure high-quality service delivery.

• Claims advocacy on assigned claims.

• Other tasks, duties, and responsibilities that may reasonably be determined by the organization.

Requirements

• Strong leadership and communication skills

• Excellent organizational and problem-solving skills.

• Ability to effectively communicate orally and in writing with others to explain complex issues. Ability to understand and interpret complex information and respond appropriately.

• Ability to understand written and oral communication and interpret abstract information.

• Ability to work in a high-pressured, fast-paced environment with significant telephone and personal disruption.

• Ability to manage multiple steps in complex system while performing them accuracy and speed.

• Ability to maintain confidentiality and adhere to all company policies and procedures.

• Full knowledge of insurance coverage as it relates to claims.

• Ability to utilize computer programs and understand functionality.

• Related industry designations is highly desirable and preferred.

Education and Experience:

• Four-year degree

• Minimum of 10 years in commercial property & casualty claims experience, inclusive of 5+ years of retail agency experience. 

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 

Benefits and Perks:

• Competitive compensation

• Flexible vacation policy, paid holidays, and paid sick time

• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

• Company-paid Short-Term and Long-Term Disability Insurance

• Company-paid Group Life insurance

• Company-paid Employee Assistance Program (EAP) and Calm App subscription

• Employee-paid Pet Insurance and optional supplemental insurance coverage

• Vested 401(k) with company match and financial wellness programs

• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

• Paid maternity leave, paid paternity leave, and fertility benefits

• Career growth and learning opportunities

• …and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.