Hybrid Client Service Representative presso Innovetive Petcare
Innovetive Petcare · Charlottesville, Stati Uniti d'America · Hybrid
- Junior
- Ufficio in Charlottesville
Are you passionate about helping pets and the people who love them? Do you thrive in a fast-paced environment where no two days are the same? Greenbrier Emergency Animal Hospital is looking for a compassionate, detail-oriented, and customer-focused Client Service Representative (CSR) to join our dedicated team!
Greenbrier Emergency Animal Hospital has proudly served the Charlottesville community for over 15 years, offering after-hours emergency care for pets in need. Our skilled veterinary team provides high-quality, compassionate care when families need it most. As the first point of contact for our clients, the CSR plays a crucial role in delivering exceptional service and support.
Greenbrier Emergency Animal Hospital has proudly served the Charlottesville community for over 15 years, offering after-hours emergency care for pets in need. Our skilled veterinary team provides high-quality, compassionate care when families need it most. As the first point of contact for our clients, the CSR plays a crucial role in delivering exceptional service and support.
What You'll Do
- Greet clients with warmth and empathy in stressful situations
- Answer phones, schedule appointments, and manage patient check-ins/outs
- Collect payments and explain financial transactions clearly and professionally
- Maintain accurate medical records and ensure hospital cleanliness
- Collaborate closely with veterinary staff to support patient care
What We're Looking For
- Previous experience in a veterinary, medical, or customer service role preferred
- Excellent communication and problem-solving skills
- Ability to remain calm and compassionate in emotional or high-pressure situations
- Strong organizational skills and attention to detail
- Flexibility to work evenings, weekends, and holidays
Why Join Us?
- Be part of a mission-driven team that saves lives every day
- Opportunities for growth and training in the veterinary field
- Supportive leadership and a collaborative work environment
- Competitive pay
- Paid time off and paid parental leave
- Health, dental, vision insurance
- Employee discounts
- 401K with company match
Ready to make a difference in the lives of pets and their families? Apply today to join the Greenbrier Emergency Animal Hospital team!
