Hybrid Hiring Coordinator presso Monzo

📍London, Cardiff or Remote | 💰Salary £34,000 - £40,000 + Benefits

Join Our Customer Operations Hiring Team! 🚀

At Monzo, our Customer Operations Hiring Team is the backbone of our business' growth, especially within the realms of Customer Operations, Financial Crime, Fraud, and Disputes. Whether it's welcoming new faces to our Customer Service front line, their support teams, or bringing amazing Senior Leaders onboard, you’ll play a big part in making it happen!

🔑You’ll play a key role by…

• Delivering a stress-free, seamless candidate onboarding experience that leaves a lasting impression.
• Handling all things admin for onboarding,  from getting new hires into our systems to making sure they’re set to start their journey with us.
• Initiating and overseeing background checks, including right-to-work checks.
• Collaborating with People Operations & People Experience to make sure every detail is covered before a new hire joins.
• Jumping into projects to refine and streamline hiring processes, bringing efficiency and consistency to the table.
• Celebrating and championing inclusiveness and diversity, because everyone deserves a chance to shine.
• Taking on higher-level projects, including data reporting and insights for hiring, spotting trends, flagging opportunities, and helping us hire even smarter embracing efficiency and consistency.
• Managing relationships with multiple stakeholders to keep projects on track

🤩We’d love to hear from you if…

• You have extensive previous experience working as a Recruitment Coordinator, Executive Assistant, or held a similar administration role.
• You have a real passion for hiring coordination? Check! You’re all about the logistics, not Recruiting.
• Your organisational skills are unmatched, and your attention to detail is top-notch.
• You thrive in fast-paced environments.
• You have strong communication skills, both spoken and written.
• You have experience of juggling multiple stakeholders and adapting your approach to suit everyone.
• You're amazing at being a great multitasker and handling various requests and tasks with effortless prioritisation.
• You can be flexible, thriving amidst changing priorities and adapting seamlessly to whatever comes your way.
• Confident with reporting and using Data to make informed hiring decisions

If you’ve got a knack for detail, love making processes sing, and can make a candidate feel welcome before they’ve even signed their contract -  we’d love to hear from you.

🌈 The application journey has 4 key steps:

• Application Questions
• Recruiter Call
• Role Specific Interview (45 mins)
• Values & Collaboration Interview (45 mins)

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact [email protected]. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.

The closing date for applications is 12pm on 22nd August.

🙌What’s in it for you...

💰£34,000 - £40,000  + Stock Options and Benefits 

📍This role is to be based in either our Cardiff or London offices due to the need to carry out in-person Right to Work checks.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

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