Hybrid Service and Maintenance Administration Co-Ordinator presso Alternative Heat
Alternative Heat · Banbridge, Regno Unito · Hybrid
- Junior
- Ufficio in Banbridge
Job Title | Service & Maintenance Administration Co-Ordinator
Location | Banbridge, Head Office
Hours | 38 Hrs per week: Monday-Thursday 8am-5pm and Friday 8am-3pm. (Potential flexibility within this for right candidate).
Salary | Competitive Depending on Experience
Responsible to | Service and Maintenance Manager
What You'll Be Doing:
- Work with the Service and Maintenance manager to schedule planned remedial and reactive works.
- Monitor and track the status of ongoing jobs, ensuring that deadlines are met and client expectations are managed
- Check engineer’s completed service reports on a daily basis, ensure they are completed correctly and submitted to clients promptly.
- Generate Quotations and Invoices from completed service reports and issue to respective clients.
- Generate weekly & monthly performance reports.
- General administrative duties.
- Any other duties deemed necessary by Management.
What You Need to Have
- Previous experience in a relevant job role.
- High attention to detail and accuracy
- Proficient in the use of Excel
- Proficient in the use of Microsoft Office & Outlook.
- Good customer relations skills and telephone manner.
- Logical and sensible approach to daily tasks.
- Ability to work to deadlines and cope with a varied portfolio of work.
- Good interpersonal Skills.
- The ability to process a large volume of information timely and accurately.
- Flexible and practical approach to daily tasks.
- Ability to cope with reactive nature of the role.
What You Would Ideally Have:
- Experience in Power Bi Software
- Familiarity with use of an accountancy system. e.g. Excel, Sage.
- Experience in use of a C.R.M. (Customer Relationship Management) software in a previous role.
- Previous experience in data collation and presentation
Employee Benefits
- Full in-house training and career development opportunities
- Competitive pension scheme
- Life assurance scheme
- Health cash plan
- Free annual health check during working hours
- 30 days annual leave increasing in line with length of service.
- Social events organised for all employees throughout the year via our Health and Wellbeing committee.
- Secure, free onsite parking
- Free Coffee, Hot Chocolate, Tea, and Fruit provided daily.
- Friendly and supportive working environment in state-of-the-art facilities