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Hybrid Creative Operations Specialist presso Whoop

Whoop · Boston, Stati Uniti d'America · Hybrid

Microsoft Excel

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At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

We’re looking for a Creative Operations Specialist to support the execution of creative projects across our Marketing team. You’ll help drive timelines, manage workflows, and ensure clear communication across a wide range of stakeholders, from designers and copywriters to product marketers and channel leads. The ideal candidate is highly organized, detail-oriented, and excited to contribute to creative workstreams that span the entire marketing organization. 


RESPONSIBILITIES:
  • Manage end-to-end project execution for BAU and lower-priority integrated creative workstreams across Brand, Media, Product Marketing, and other internal teams
  • Support creative resource forecasting and planning, including ownership of actuals tracking and upkeep of resource management tools
  • Monitor timelines and workflows to proactively identify roadblocks, raise escalations, and help keep projects on track
  • Build and manage project schedules, deliverables, and production plans using internal tools like monday.com
  • Coordinate and clearly communicate with cross-functional stakeholders to ensure alignment on scope, timing, and responsibilities
  • Own organization of vendor, contract, and freelance records (e.g., SOWs, invoices, vendor forms)
  • Provide operational support to external partners (agencies and freelancers), including onboarding, project coordination, and briefing
  • Maintain and improve team documentation, including briefing templates and process playbooks, to support clarity and efficiency
  • Contribute to creative production needs or vendor management based on interest and evolving team priorities


    • QUALIFICATIONS:
  • 1–3 years of project management experience, ideally in a creative, marketing, or agency environment
  • Extremely organized with high attention to detail
  • Strong problem solving skills, with a combination of analytical and instinctiveness that aids in decision making
  • Comfortable managing multiple projects and deadlines with clear understanding of priorities
  • Excellent communicator with the ability to clearly convey information across teams and roles
  • Adaptable and calm under pressure, able to pivot plans and priorities as needed
  • Proactive with a strong sense of ownership
  • Experience using project management tools (specifically monday.com is a plus)
  • Eagerness to learn and grow within a dynamic, collaborative team
  • Strong commitment to embracing and leveraging AI tools in day-to-day tasks to improve efficiency 


    • WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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