Hybrid Service Advisor - Land Rover Roaring Fork presso Sonic Automotive

Land Rover Roaring Fork is looking to add to our team of Service Advisors. We ensure our customers receive top-notch service in all our departments. We believe culture makes a difference, and we strive to build lasting relationships with our employees, customers, and the community. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic. We value our employees and invest in their success.

Salary: $60000 - $120000 / year, based on performance

Competitive Pay Plan + Great Benefits!
Service Advisor Experience Preferred

Walk-in Applicants are Welcome!

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

Duties and Responsibilities:

• Schedule appointments with customers
• Greet customers and make them feel welcome!
• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Compute cost of replacement parts and labor
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

We offer:

• Competitive pay plan
• Production bonuses
• Medical, Dental, and Vision plans
• 401(k) retirement plan
• Opportunities for advancement
• Factory based training paid for by dealer
• Flexible schedule

• Automotive Service Advisor and/or dealership experience preferred. But if you’ve got the drive, we will support you and train!
• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• ASE certification preferred.
• Sales experience preferred.
• Professional personal appearance.
• Excellent oral and written communication skills.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

All your information will be kept confidential according to EEO guidelines.