Hybrid Room Service - Order Taker (PT) (Beverly Hills, CA, US) presso The Hongkong and Shanghai Hotels, Limited

Working alongside the Room Service Department Head at The Peninsula Beverly Hills, we are seeking a Part-Time Order Taker who possesses a strong sense of detail and a genuine warmth and sense of hospitality.

• Work for an award-winning luxury hotel group
• Learn and grow within a diverse multi-outlet property
• Exceptional benefits package

Key Accountabilities

• Strong communication skills with a friendly demeanor and great “connection” with people
• Ability to handle a high call volume and multitask with poise
• Offer professional, friendly phone etiquette to all guest and colleague calls for service

General Requirements

• Experience in a luxury hotel or other luxury environment
• Knowledge of the hotel menus to handle inquiry calls
• Document all orders accurately with specific guest requests communicated
• To frequently communicate with the Room Service Manager and to maintain an excellent rapport within the entire Room Service Department to stimulate continuous improvement.

Benefits we offer:

• Complimentary employee meals
• Complimentary car parking (onsite)
• Complimentary bicycle parking (onsite)
• Bus transit reimbursement 
• Complimentary uniform laundering
• 50% restaurant discount

We are delighted to receive your resume for further consideration.  To be eligible to apply, you must have a US work authorization. The pay rate for this position is $24.00 per hour.