Hybrid Scheduling Specialist presso HopeWest

Scheduling Specialist

The scheduling specialists will be cross-trained and responsible for a variety of scheduling needs for the participants in the PACE program. This will include home care visits, and outside medical appointments with our contracted providers. The scheduling specialists will also be responsible for re-scheduling any missed or cancelled appointments, managing holiday schedules, and providing adequate coverage for planned or unplanned staff absences. 

What is PACE?

PACE or Program of All-inclusive Care for the Elderly is a federal and state funded program that provides comprehensive, coordinated, and proactive whole-person care to help maintain and improve seniors' health so they can live safely in their homes. There are 180 PACE programs, serving more than 80,700 participants in 33 states.

The number of people aged 55+ is increasing in Grand Junction, CO and the demand for eldercare professionals is on the rise.

What You Bring:

• High school diploma or equivalent required.
• Minimum of 2 years experience in healthcare scheduling required.
• Ability to work collaboratively and communicate effectively
• Excellent interpersonal and communication skills.
• Effective and respectful communication both verbally and in writing in a multitude of situations and settings, including highly emotional circumstances.
• Knowledge of Medical Terminology required.
• Ability to set priorities and follow through.
• Effectively work with and build relationships with others.
• Attention to detail; accuracy in all work.
• Proficient with EMR and Microsoft Office products such as Outlook, Word, and Excel.

What We Offer:

• Competitive pay structure starting at  $20.01-$22.14 per hour depending on experience.
• Cigna Health, Dental, and Vision insurance effective the month following start date.
• Immediately start accruing PTO and medical leave.
• Colorado Family and Medical Leave Insurance (FAMLI) program.
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations.
• Up to 3% match on 403B retirement.
• Employer paid life insurance and EAP.
• Mileage reimbursement for work-related driving.
• Additional pay for bilingual fluency.
• Tuition reimbursement program.

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team!

Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief – one family at a time.

HopeWest honors our service members and encourages veterans to apply.

This position will be open until filled.