The MBTA is working on supporting the frontline workforce by implementing a portable, field-accessible solution to centralized safety resources/rules/procedures/bulletins that govern their work and enable remote data collection replacing cumbersome processes enhancing safety and quality. The solution entails implementing software, Comply 365, and delivering mobile devices.
We are seeking a highly capable Systems Engineer to lead the technical integration of Comply365, a multi-modular vendor solution, into our enterprise systems landscape. This role will focus on the delivery of integration components that connect Comply365 with our internal Electronic Document Management System (EDMS), HR CMS (Active Duty Roster), Azure Active Directory, and additional business-critical systems.
The engineer will collaborate with cross-functional teams and third-party vendors to ensure smooth, secure, and scalable integrations — enabling data sharing, SSO, and compliance-driven workflows.
Principal duties and responsibilities:
Integration & Delivery
Design, develop, and deliver integration workflows and middleware that connect Comply365 with internal systems.
Implement API integrations, SSO configurations, and secure data exchanges using the Microsoft development stack.
Ensure robust data mapping and transformation logic between systems.
Collaboration & Vendor Engagement
Act as technical point of contact for Comply365 vendor teams.
Liaise with internal stakeholders (IT, HR, Compliance, Security) to gather requirements and deliver integration milestones.
Coordinate implementation with ServiceNow change management processes.
Infrastructure & DevOps
Develop and manage code repositories and CI/CD pipelines via GitHub.
Deploy cloud-based components (e.g., Azure Functions, Logic Apps) to support integration delivery.
Configure secure identity integration with Azure AD and enforce least-privilege access.
Data & Reporting Support
Enable reporting and compliance tracking through data integrations with Tableau, Microsoft365 tools, or other business intelligence systems.
Ensure auditability and logging as required for compliance.
Documentation & Handover
Deliver technical documentation, including integration architecture diagrams, API specs, and configuration guides.
Provide knowledge transfer and handoff sessions as needed to internal teams or long-term maintainers.
Physical demands and working conditions:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location:
This role will be hybrid, and we will need this person to be local to MA.
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