Hybrid Inclusion & Community Impact Business Partner (Strategy)" presso Primark
Primark · Reading, Regno Unito · Hybrid
- Senior
- Ufficio in Reading
Job Description
Job title: Inclusion and Community Impact Business Partner
Reports to: Head of Diversity & Inclusion
Location: Dublin or Reading
Purpose of the role:
To have strategic oversight of all I&C projects, initiatives and campaigns, gather and share best practice with our market teams, and ensure consistent messaging with stakeholders across all internal and external channels. As we work to evolve our approach on Inclusion and Community Impact, this role will enable us to improve our impact and storytelling.
Key responsibilities:
Every person impacts the culture at Primark. Our values: Caring (we always strive to put people first), Dynamic (we bravely push the boundaries to stay ahead) and Together (we learn more, laugh more and achieve more as a team) outline how we work with each other, our suppliers, and our partners. We want to continue to create amazing cultures across Primark and need everyone to play their part in making this happen by living our values.
Skills and experience:
Reports to: Head of Diversity & Inclusion
Location: Dublin or Reading
Purpose of the role:
To have strategic oversight of all I&C projects, initiatives and campaigns, gather and share best practice with our market teams, and ensure consistent messaging with stakeholders across all internal and external channels. As we work to evolve our approach on Inclusion and Community Impact, this role will enable us to improve our impact and storytelling.
Key responsibilities:
- Working closely with multiple stakeholders across the wider business, the I&C BP will support delivery of our I&C strategy, having oversight of all projects, initiatives and campaigns across I&C and overseeing end-to-end delivery across our 17 markets in line with our wider people and business strategies.
- The I&C BP will support the I&C team in engaging with market teams at critical points in global projects, ensuring relevance and prioritisation of support, to maximise opportunities for impactful delivery. They will gather examples of best practice and share these across the markets, harvesting stories and successes, encouraging innovation, and embedding a hyper-localised approach.
- This role requires a high level of relationship management, as the I&C BP will be the primary connection point between our global I&C strategy, our markets and central functions: working closely with BMD, Corporate Affairs, the in-market comms, Customer and P&C teams.
- Communication and storytelling are key to demonstrating our impact, and in this role, the I&C BP will apply their creative thinking skills and I&C expertise to support the articulation of our I&C strategy, action and impact, working closely with the Sustainability Comms, Internal and External Comms teams to build trust, reputation and advocacy.
- To succeed in this role, you should bring passion and expertise in I&C and a clear understanding of the interface between Primark’s colleagues, customers and communities. You will have worked in a dedicated I&C role or led impactful I&C projects. You will be familiar with the latest thinking, challenges and opportunities in relation to social impact and will bring a pragmatic, insight led, solution focused approach to your work. You will bring creative thinking, aligned to our values and behaviours.
- Partnering with the I&C team and the Heads of Comms to act as a connection point or conduit for all I&C activity, ensuring early engagement, prioritisation of support and enabling local planning.
- Working with Heads of Comms and local market teams to harvest examples of best practice; driving powerful storytelling aligned to our company narrative, informing future campaigns and plans, and enabling sharing across markets.
- Partnering with key stakeholders including Buying, Merchandising and Design, Retail Leadership, In-Country People & Culture (P&C) Team, and Retail Teams, overseeing and coordinating the delivery of I&C campaigns.
- Working closely with the I&C team, Heads of Comms, Public Affairs, Brand, Customer, Social, Digital, Country Leaders and Heads of P&C in all markets to agree priorities, goals, and measures of success.
- Helping us to tell the Primark I&C story through internal and external communication, by partnering with Corporate Affairs and Customer functions, overseeing the synergies in messaging, finding opportunities for creative storytelling, ensuring internal and external playback and reporting.
- Partnering with our Corporate Affairs, Customer and Buying, Merchandising and Design teams on upcoming trends, I&C product ranges and campaigns and relevant proactive / reactive communications.
- Keeping up to date with external developments, research and best practice in order to enable our progress and support ongoing learning within the business.
- Building effective relationships in order to influence and enable change, in a way that demonstrates inclusive practice and represents our culture, values and purpose.
- Identifying opportunities for collaboration, growth and authentic representation of Primark as a good neighbour, an inclusive brand and an employer of choice.
Every person impacts the culture at Primark. Our values: Caring (we always strive to put people first), Dynamic (we bravely push the boundaries to stay ahead) and Together (we learn more, laugh more and achieve more as a team) outline how we work with each other, our suppliers, and our partners. We want to continue to create amazing cultures across Primark and need everyone to play their part in making this happen by living our values.
Skills and experience:
- Strong commercial and business acumen with the capacity to think strategically, identify and opportunities and develop long term solutions.
- Accustomed to working on multiple projects simultaneously in a fast paced, results-driven environment.
- Strong copywriting and storytelling skills and an ability to create compelling presentations and reports that engage readers at a range of levels.
- Experience and competence with business software and data sources such as Microsoft Office packages, HR systems, consumer insight etc.
- Self-motivated with a high level of energy and drive and a positive “can do” attitude.
- Innovative, resourceful and forward thinking with excellent attention to detail.
- Understands the internal customer and has a strong customer-centric orientation to ensure that work is delivered in a way that will resonate with our retail colleagues through to our communities.
- Can operate and lead with initiative – self-driven and delivers results through an ability to influence and partnership.
- Experience in designing and implementing I&C projects and initiatives within a global organisation; experience working within a Retail organisation / with a distributed & primarily hourly workforce preferred.
- A genuine passion for diversity, equity and inclusion, social impact and community outreach and a human-centric approach.
- Effective communications skills, both written and verbal.
- Insight relating to impactful I&C best practice, and knowledge of current trends, relevant legislation and cultural sensitivities relating to the markets we operate in.
- Effective stakeholder, project and change management skills, able to take plans from concept and design through to execution and measurement.
- Leadership and coaching skills, with the ability to influence and facilitate new ways of thinking about I&C.
Function
Communications and PR
Location
Dublin
Country
Republic of Ireland
Employee Status
Employee - Permanent
Yes
Recruiter's Name & Email Address
Shauna McKiernan [email protected]
