Hybrid Client Engagement Manager Digital Consulting - 1898 & Co. (Denver) presso Burns & McDonnell

The Client Engagement Manager Digital Consulting role within 1898 & Co., a part of Burns & McDonnell, will partner with our customers in the Electric Utility space to understand their critical business challenges and implement technology-focused solutions that build a brighter future. This role will be highly engaged with driving targeted conversations around industry challenges, understanding our customers’ needs, and finding solutions to empower organizations to drive their business to more efficient operations. The ideal candidate will demonstrate how our technology solutions address customer pain points, capture critical win components from the customer, and drive the development of a winning proposal. This role requires a deep understanding of our capabilities and the ability to effectively communicate with customers in the Electric Utility space. This role will be responsible for communicating how our existing offerings help the Utility meet its business objectives and providing consulting services related to technology solutions. They will build relationships throughout the customer organization to leverage opportunities to capitalize on technology investments. They will be comfortable discussing the current state and leading teams to move customers to desired future state. They will lead teams and oversee the work of conducting complicated technology systems integrations while partnering with sales and marketing groups to continue to build the business footprint.

Role Responsibilities:

• Effectively present consulting services and solution offerings to prospects and existing customers virtually and in person
• Lead customers through the full sales process while engaging others in the business unit to support as needed.
• Target specific clients identified along with identifying specific clients' target penetration strategy.
• Follow through on quarterly financial goals – Building and advancing opportunities through the sales funnel, Customer satisfaction and repeat business.
• Support quarterly strategy reviews with a data-driven approach to evaluating the market and effectiveness of current plans.
• Lead the positioning of service offerings, including collaborating with internal (and/or external) partners on the development of a strategic plan, target customers, and tailored offering collateral.
• Lead the adaptation of standard value propositions, templates, and guides to support the effective communication of capabilities and delivery of projects.
• Regular review and iteration on service offerings message to align with customer needs and improve market penetration.
• Process Improvement by review of sales processes, proposal processes, and identifying areas to improve for existing offerings.
• Be a part of the culture to continuously improve in a systematic way.
• Understand the customer’s technology footprint, strategic growth plans, business drivers, technology strategy, and competitive landscape.
• Leverage existing customer relationships inside the company to generate warm leads.
• Position for and prepare responses to RFIs and RFPs
• Maintain up-to-date product knowledge and participate in ongoing training.
• Communicate solutions benefits effectively.
• Maintain accurate sales funnel data and achieve strategic targets.
• Establish and maintain long-term business relationships.
• Manage and interpret customer requirements and properly set customer expectations.
• Partner with internal teams to provide technical support in larger work engagements.
• Champion the value of technology innovation for customers with internal teams
• Partner with broad sales team to position in new accounts and grow existing accounts.
• Drive account discovery planning activities for technology solutions in assigned accounts.
• Other duties as assigned.

%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px; color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EBachelor%27s degree in computer science, management information systems (MIS), information technology or related field. Additional applicable years of experience may be considered in lieu of the degree requirement.%26nbsp;%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EMinimum 7 years of related experience (3 or more years identifying and implementing solutions for broad technology systems is preferred).%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EPrevious roles that engaged with external customers in a consulting capacity%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EWorking with clients to deploy/integrate/adopt operational technology platforms.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EPreparing solutions focused on service definition and growth.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDeveloping solutions that lead to results with business impact.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDeveloping customer relationships and winning work%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EAdvancing organization goals and growth%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrated Skills include:%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3ECombination of technical skills and business acumen applied to solve complex customer challenges.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EConsulting experience and ability to manage Technology Implementation projects within IT and OT space of Utility Clients.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EKnowledge of Electric Utility Industry as it relates to technology services and implementation in Transmission Planning, Distribution Operations, managing capital projects, grid management systems, data management services and geospatial services.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EKnowledge of enterprise IT architecture and the ability to implement them across many tools %26amp; platforms.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EStrong leadership, project management, time management, and problem-solving skills.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3ECritical thinking and prioritization of resources to provide the most value to customers.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EAbility to adapt to changing environments and make timely decisions.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EEntrepreneurial spirit%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EAbility to work and communicate with technical and non-technical customers.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EWork collaboratively within a team environment.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EExcellent written and oral communication skills%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDrive to keep skills aligned with industry advancements.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EStrong interpersonal and relationship-building skills%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EBusiness aptitude and negotiation skills%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EAbility to teach technical concepts and a passion for continuous learning.%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3EContracts and commercial acumen to achieve strong financial results.%26nbsp;%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3ETravel: 25%%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22margin: 0px 0px 12px; 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