Hybrid Campus Technology Technician presso Corpus Christi Independent School District

Education/Certification:

• Required: High school diploma or GED certificate
• Preferred: CNA certification, A+ certification, MOUS Certification

Technology Proficiency: Level 3- Proficient (in):

• Computer operations
• Use of software productivity tools
• Technology Applications TEKS
• Job-related multimedia tools
• Job-related student and financial systems applications
• Solving simple technology
• Use of e-mail
• Integrating technology in curriculum, instruction, and assessment
• Web-based applications
• Use of server file and printer resources
• Use of electronic file management

Experience Required:

• Computers and related technology with experience in supporting networks and Microsoft Office applications.

Personal Required:

• Communicates effectively in both oral and written form
• Relates positively to others
• Able to work independently and on a team
• Professional appearance and appropriate attire for job

Function

The Campus Technology Technician is responsible for the on-site technology support of assigned District campuses.

Reports To:

Senior Campus LAN Manager

Responsibilities:

• Assist in technology projects including installation, migration, configuration, upgrade, etc., of the District's technology equipment.
• Provide network support, including installation of and maintenance of network hardware, software and systems.
• Provide technical assistance on the use of PCs to school staff.
• Provide preventative maintenance, troubleshooting, and safety procedures for school sites.
• Assist the network users with problems they might encounter with the technology.
• Improve customer understanding and productivity with technology.
• Provide direction for appropriate usage of network resources.
• Work with the LAN and WAN Specialists to analyze problem data.
• Maintain appropriate records on services provided.
• Assist with the Help Desk function when required.
• Work with campus technology teams to provide appropriate student access to information tools.
• Attend weekly professional development training as assigned by the Director for Technology Support Services.
• Perform other technology-related duties as assigned by immediate supervisor.

SUPERVISORY RESPONSIBILITIES: None

WORKING CONDITIONS: Mental/Physical Demands and Environmental Factors Conditions associated with installing and configuring computer networks. Lifting, moving, bending, kneeling, and crawling are frequently required. Ability to maintain emotional control under stress. District-wide travel; occasional out-of-District travel; occasional prolonged and irregular hours.