Hybrid MPAC Receptionist presso City of Marshall, TX, TX

About the Department

 
DEFINITION:     Marshall Pet Adoption Cenetr is seeking a compassionate, organized, and customer-service-oriented individual to join our team as a Part-Time Receptionist. As the first point of contact for visitors and callers, you will play a key role in creating a welcoming and helpful environment for animals, adopters, volunteers, and donors.

Position Duties

ESSENTIAL AND RELATED FUNCTION STATEMENTS:
Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Greet visitors and provide information about adoption procedures, animal care, and shelter services
• Answer phone calls, respond to emails, and direct inquiries to appropriate staff
• Schedule appointments for adoptions, surrenders, and veterinary care
• Process adoption applications and payments
• Maintain accurate and up-to-date records in our shelter management system
• Assist with filing, data entry, and other administrative tasks
• Monitor the front desk area and ensure a clean and organized workspace
• Support shelter events and volunteer coordination as needed

Minimum Qualifications

 
MINIMUM QUALIFICATIONS:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:

• High school diploma or equivalent
• Previous experience in customer service or administrative work preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (Microsoft Office, email, data entry)
• Passion for animal welfare and a commitment to the shelter’s mission
• Must be comfortable around animals of all sizes and temperaments