Hybrid Thriving Families Case Manager presso HumanKind

Position Title: Thriving Families Case Manager 

Location: Richmond, Hybrid 

Benefits:  

• Salary Range:$53,560-$64,375
• Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion 
• Medical, Dental, and Vision 
• Flexible Spending Account (FSA)
• 403(b) Retirement plan with company match and contribution
• Tuition Reimbursement
• Professional development opportunities
• Life insurance, Short Term and Long Term Disability insurance

Deadline to Apply: 09/07/25 

Summary: The Thriving Families Case Manager plays a vital role in supporting families with school-age children who are at risk of housing and financial instability. This position focuses on preventing homelessness, fostering family stability, and promoting educational continuity for children. Through a holistic, trauma-informed, and two-generation approach, the Case Manager works with both parents/caregivers and children to assess needs, set goals, and connect to community resources. This role requires a balance of compassion, strategic thinking, and strong organizational skills to deliver high-quality case management and achieve lasting outcomes for families. 

Success In This Role Looks Like:  

• Building trust-based, goal-oriented relationships with families to support stability and long-term success.
• Managing a large, diverse caseload while maintaining high-quality service delivery and accurate documentation.
• Coordinating with internal programs and community partners to provide wraparound support in areas such as housing, employment, education, healthcare, and financial coaching.
• Advocating for families to address barriers to housing stability and children’s school success.
• Tracking and reporting outcomes in compliance with program standards and funding requirements.

 What You Bring To The Team:  

• Experience in accurate, timely data entry and use of case management systems.
• Cultural humility and the ability to equitably serve families from diverse backgrounds.
• Strong organizational skills, with the ability to manage multiple priorities independently in a fast-paced environment.
• A Master’s degree in Social Work (MSW) from a CSWE-accredited school is preferred. 
  • Alternatively, a Bachelor’s degree in Social Work (BSW) or an undergraduate degree in Human Sciences (Sociology, Psychology, Counseling, etc.) and a minimum of 5 years of trauma-informed human services case management experience is required.

Why Join HumanKind:  

HumanKind is a non-profit human services organization that has been serving children and families for more than 120 years. We offer programs and services that instill hope and equip people with the tools to build a strong foundation for life. 

With an emphasis on inclusion, we help individuals and families who face any number of life’s challenges. Our programs cover everything from financial education to foster care, from early childhood resources to services for adults with developmental disabilities.  

HumanKind’s unique workplace culture is what sets us apart and makes us a Best Place to Work. We recognize that this culture exists because of our values. We acknowledge that we are humans on this journey, and none of us have fully arrived, but we are committed to striving and aspiring toward living out our values each day.  

We Value: 

• Actively working for equity and inclusivity, practicing humility and curiosity, taking responsibility, continuously evolving for change.
• Prioritizing caring for our people, fostering a nurturing environment, celebrating small wins, acknowledging challenges, embracing innovation and adaptability.
• Nurturing growth in ourselves and others, leveraging strengths, equipping with tools for success, fostering a positive learning environment.
• Staying mission-focused, serving with empathy, putting egos aside, upholding ethics, communicating openly, providing support, and encouraging feedback.