- Junior
- Ufficio in Portland
SUMMARY
At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars! ZoomCare is seeking a Medical Assistant to join our team!
The Medical Assistant is responsible for delivering a consistent Perfect Visit experience in ZoomCare clinics, through outstanding customer service and attention to clinical detail. The Medical Assistant is responsible for scheduling in person and telehealth appointments, updating medical records, checking patients in and out for appointments, performing blood draws, processing labs and maintaining inventory.
SCHEDULE AND TRAINING
- Three 11 hour shifts and a 6 hour shift
- Sunday, Monday, Tuesday and a half day Wednesday
or Half day Wednesday, Thursday, Friday, Saturday
- Clinic positions require you to attend 2-3 weeks of training. The first week will be at our Tigard basecamp and partially remote, the second and third weeks include traveling to multiple clinics in the area.
- Depending on the position and associated requirements, there may be additional mandatory training requirements that are outside of your scheduled shift.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
- Check patients in and out, maintain demographic and insurance information, process payments, and provide exceptional customer service by helping patients understand their insurance costs and navigate their ZoomCare medical record.
- Interview patients, record medical history, take vital signs, and perform blood draws, finger sticks, and electrocardiograms (EKGs) according to medical standards.
- Apply splints and dressings, and facilitate simple wound management under provider orders.
- Process and document specimen results, maintaining laboratory standards and completing proficiency testing to ensure certification compliance.
- Assist providers during exams and procedures, administer medications and vaccines (WA employees), and deliver emergency care as needed.
- Manage clinic inventory, ordering and storing supplies, and maintain basic medical equipment.
- Collaborate with the team to improve patient experience, offering feedback and creative solutions for enhanced care delivery.
- Ensure clinic cleanliness and adherence to safety guidelines, supporting overall clinic operations and patient care.
- Other duties as assigned.
QUALIFICATIONS
- High school diploma or GED equivalent; bachelor’s degree preferred.
- 1+ years of Medical Assistant experience.
- Strong verbal, written, interpersonal, and communication skills.
- Able to maintain patient privacy and confidentiality.
- Proficient in Google Suite, Microsoft Office, AthenaOne and other relevant software applications.
- Excel in a fast-paced work environment, thriving under pressure and time constraints.
- Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
- Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
- Must be able to obtain a phlebotomy license within 6 months of hire; equivalent licensure or training experience, preferred.
- Preferred: Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification or prior experience as a Medical Assistant - Registered.
COMPENSATION PACKAGE
- Medical, Dental, Vision benefits
- 401K with employer match
- Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
- Hourly Pay Rate: $22.50 - $29.50 Depending on past Medical Assistant experience
- Other Compensation: May be eligible for other compensation such as bonuses
WORKING CONDITIONS
- Must wear a mask as needed
- Frequent walking, sitting, standing, and reaching overhead.
- Occasional crouching, kneeling, and bending.
- Prolonged periods of standing/sitting and working at a computer.
- Must be able to lift up to 40 pounds at time.
- Ability to move to a different clinic location based on business needs.
- Patient volume may often require more than your scheduled hours per week or work outside of regular business hours to complete essential duties of this job.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Exposure to sensitive and confidential information.
- Ability to be fit tested and wear a respirator, when required. Fit tested for an N-95 mask, must be clean shaven where the respirator seals to the face for fit testing or when wearing the respirator
ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.
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