
- Junior
- Ufficio in Liverpool
- Reward platform – discounts for over 800 retailers
- 28 days holiday excluding UK bank holidays (rising with service plus option to purchase up to 5 extra days a year!)
- Development, training, and professional qualifications
Davies are looking to recruit an File Handling Assistant to join our team in Liverpool. The Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit motor claims handling teams.
What will your day look like:
- To pro-actively assist the pre-lit teams with a variety of tasks including:
- Monitoring inboxes
- Maintaining, reviewing and actioning spreadsheets, including Bulk BACS and supplier debt lists
- Completing new claim actions
- Assisting in reviewing of validate reports
- Reviewing and updating MI
- Monitor OIC Portal claims
- Undertaking MIAFTR & HPI checks
- Undertaking appropriate additional tasks provided by the Team Leader/DBUD
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- Ensure quality service standards and productivity levels are maintained to a high standard
Knowledge and Abilities:
- 12 months relevant admin / claims support experience
- Excellent attention to detail
- Strong organisational skills
- Good communication & telephone skills
- Able to use Excel
- Excellent client care and customer service skills
- Ability to manage volume workload via task management
- Ability to work as a team and independently
Benefits
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan