Hybrid Customer Service Representative - Williamsburg Veterinary Clinic presso Encore Vet Group
Encore Vet Group · Brooklyn, Stati Uniti d'America · Hybrid
- Junior
- Ufficio in Brooklyn
- Modern Medicine, Made Simple - Williamsburg Veterinary Clinic is a full-service, state-of-the-art hospital equipped with advanced diagnostic, medical, and surgical tools to deliver the highest level of care.
- Modern Facility, Compassionate Culture - As both a Fear Free Certified and Cat Friendly Practice, we provide dedicated cat spaces and prioritize stress-free care for all our patients.
- Rooted in Relationships - We take pride in building lasting connections with our clients and working collaboratively to support the lifelong health and well-being of their pets.
- You’re a people person who loves to create great experiences from the first phone call to the final tail wag
- You’re organized and detail-obsessed, keeping appointments, records, and communication running smoothly
- You’re a master multitasker who can stay cool and kind—even during the busiest moments
- You’re tech-savvy and confident navigating digital systems and patient charts
- You pride yourself on being calm, clear, and compassionate—especially when pet parents are stressed
- You love being part of a team that works hard, laughs often, and believes in growing together
- You’re excited to grow your skills in a hospital that values both excellence and empathy
Greeting clients warmly in person and over the phone
Scheduling appointments and managing daily workflow
Maintaining accurate and up-to-date patient records
Explaining services, treatments, and financial options with clarity and compassion
Supporting the medical team by keeping communication smooth and organized
Helping create a calm, positive environment for clients and their pets
- Competitive pay, based on experience
- Medical, dental, vision, and life insurance (some plans include free outpatient mental health care)
- Generous CE allowance + paid CE time
- Uniform allowance
- Pet care discounts for your personal pets
- PTO, floating holidays, parental leave, and military leave
- A robust Employee Assistance Program (from finances to wellness and everything in between)
- Access to Encore Vet Group’s library of training, CE, and career development resources
- A 401(k) with up to 5% company match
Ready to work with a team that cares as much about people as it does pets? Apply Now!
Check us out here: www.williamsburgvets.com
Williamsburg Veterinary Clinic is proud to be partnered by Encore Vet Group – see what that means for you: www.Encorevet.com
Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.
Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.
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