Hybrid General Manager - Columbus Fulfillment Center presso GoodBuy Gear, Inc.

Description

Reports To: CEO

About GoodBuy Gear

GoodBuy Gear is the leading recommerce platform for baby and kid gear, transforming the way families buy and sell secondhand. We are passionate about sustainability, operational excellence, and providing an unparalleled customer experience. We don’t just run fulfillment centers—we operate high-velocity, customer-centric hubs that power the circular economy.

Our General Managers are entrepreneurs at heart, relentless problem-solvers, and culture builders who thrive in fast-paced environments. If you live by Kaizen principles, 5S methodology, and believe every process can and should be improved, this is your opportunity to shape and scale a rapidly growing business in a critical market.

The Role

As the General Manager of the Columbus Fulfillment Center (FC), you will be responsible for leading all aspects of inbound and outbound operations, driving efficiency, and fostering a culture of continuous improvement. This is a hands-on leadership role where you will build, optimize, and scale operations while developing a high-performing team.

Key Responsibilities

• Operational Leadership: Oversee all FC functions, ensuring seamless execution in inbound, outbound, quality, and inventory management.
• Lean & Continuous Improvement: Implement Kaizen, 5S, and other Lean principles to optimize workflows, eliminate waste, and improve efficiency.
• Team Development: Recruit, train, and develop high-performing teams while driving a culture of accountability and performance.
• Process Standardization: Ensure all stations, workflows, and processes are structured and standardized for maximum efficiency.
• Inventory & Order Fulfillment: Manage inbound receiving, product quality checks, storage, and outbound shipping to ensure accurate and timely fulfillment. 
• Performance Tracking & Data-Driven Decision-Making: Use key operational metrics to drive strategy and improve FC performance.
• Cost & Quality Control: Monitor costs, enforce quality standards, and drive continuous enhancements to reduce defects and inefficiencies.
• Communication & Collaboration: Work cross-functionally with tech, logistics, and corporate teams to align strategies and drive improvements.

Why You’ll Love Working at GoodBuy Gear

• High-impact leadership role at a rapidly growing, mission-driven company
• Fast-paced, entrepreneurial environment where you’ll have the autonomy to innovate and drive results
• A culture of continuous improvement—we challenge the status quo every day
• Competitive salary, benefits, and growth opportunities

Requirements

What We’re Looking For

• Proven experience leading operations in a high-volume fulfillment, logistics, or warehouse environment.
• Expertise in Lean principles, continuous improvement, and operational efficiency.
• Strong leadership and team development skills with a track record of scaling teams and driving performance.
• Data-driven mindset with the ability to analyze KPIs and drive strategic decisions.
• Hands-on approach—this is not a desk job; we expect our leaders to be actively involved in daily operations.
• Strong organizational skills with a focus on process optimization and accountability.
• Tech-savvy and comfortable using warehouse management systems (WMS) and tracking tools.
• Ability to motivate, influence, and drive change across all levels of the organization.