Hybrid Golf Shop Attendant presso Erin Hills Golf Course, LLC

Description

I. Job Description

The golf shop attendant is responsible for but not limited to providing memorable customer service to all guests through the process of selling merchandise, up keep of the golf shop and check-in process for golf. All by enhancing our customers’ satisfaction and incorporating the Erin Hills Mission Statement goals.

II. Classification

Part-Time Seasonal, Hourly, Non-Exempt

III. Areas of Responsibilities

Erin Hills Golf Shop counter, Golf Shop sales floor and Golf Shop merchandise storage room.

IV. Primary Responsibilities

• Fast/efficient check-in process with Point-of-Sale System.
• Ensure Point-of-Sale guest information/education is accurate
• Help maintain a neat and organized golf shop by keeping all merchandise hung and folded neatly, ALL staff will be trained on folding techniques.
• Learn all product knowledge of items in golf shop and services offered
• Keep Golf Shop clean by sweeping, dusting, and wiping down all fixtures on a daily basis.
• Accurately collect all funds and payments and ensure that all daily accounting is handled efficiently.
• Alert supervisor immediately if you question anything or see any discrepancies in daily operations
• Any other duties assigned

Requirements

V. Physical Requirements

• Apply physical dexterity with some bending, stretching, reaching, grabbing, holding & carrying
• Be able to lift 50 lbs.
• Position requires ability to frequently walk, sit and/or stand for up to 8 hours a day
• The ability to work productively at a desk/computer for 8 hours a day

VI. Personal Qualifications

• Genuine customer service skills
• Self-motivated, punctual and detail oriented
• Will be expected to have a clean appearance while on property, including uniform.
• Prior experience in the golf course or club industry is preferred
• Available evenings through Mid-October

VI. Reports to:

Buyer / Hospitality Manager